Newly renovated room and the room was clean.

The location.

The manager was the rudest person I have ever dealt wifh and I feel like he got beat up in high school a lot and was a loser that had no friends

it was clean and close to the house and breakfast was great

no much

The patio rooms.

Staff promised me one thing and did not deliver.

Friendly staff

The area is really rough. Rowdy guests and large groups of people up and down the hallways constantly, opening and slamming doors until 3am. Really rough crowd, did not feel safe with my two small children.

I didn’t have breakfast. But I wanted a late night snack but the shop was locked and they didn’t have a key so no access. And the only vending machine they had was ice cream. The toilet was not mounted properly so when I sat on it it moved and was not stable. The restaurant on the property was not open.

Room, Breakfast, Pool ?

Stationary curtains

The manager there was amazing, as was the morning staff. Very friendly, down to Earth people. Instead of having us wait, he upgraded our room to a king because our room wasn't completely ready! The new owners have remodeled this hotel beautifully! This will be our o to hotel when we go to Niles, Michigan from now on! It's a further drive from our family, but we'll worth it! It was a wonderful stay there!

There is nothing remotely bad to say about our entire stay.

The staff was friendly, helpful and professional. I was in town for a funeral and they definitely made this last minute stay a pleasure. It was very clean throughout the facility and the Pool area was nice as well! I didn't get an opportunity to try breakfast due to preparing early for services. It was very quiet and the beds were comfy indeed! I am a night hot flasher and the cooling system was ON POINT!

I honestly can't say anything bad. It was a nice experience. If they offered a Cafe or Grille for late hours to get food it would be really great! Only recommendation is to do a little night reception for 2 hours in the evening and charge just a little more do a light bar, some wings, meatballs cheese tray and crackers and nuts finger foods because you have the room and the update is beautiful! Put Embassy out of business! Love this place!

nothing there was mold in the bathroom and pool area really bad and hospitality was horrible and very rude

nothing there was mold in the bathroom and pool area really bad and hospitality was horrible and very rude

The hold on my card have yet to be relesed

Not much of my stay was great !!!! Trouble from the start

They charged me for three rooms, I booked a king room and a queen room adjoining, they m we ssed up my resevyand gave me two rooms with full beds!!! Beds were way too small for our family and very uncomfortable. The pool was disgusting!!! Very dirty, tons of hair floating on the surface and just gross things on water!!! The chlorine level was so high the water was murky!!! Because they overcharged me it messed up my bank account and caused me all kinds of problems. I ended up getting money back but nobody cares enough to call me back and talk to me . Never stay again