Dogs are allowed

Gym isn’t 24hrs. My room claimed to have a sofa-bed in its “facilities” list but didn’t upon arrival.

location

restaurant

We loved the location, the cleanliness of the room. The clerks were very nice too.

Every thing was excellent.

The coffee was available 24/7. A lot of snack choice and other stuff in the lobby. Okay.

I went to the pull but a lot of kids and so I left after some

Room has no isolation from outside, above and below. The room smelled like bleach.

The all around atmosphere was great I really enjoyed the clean lobby as well as the clean & updated rooms (especially the restroom) Also the fitness room was very clean

The price for the continental breakfast was over priced, if it had eggs maybe it could be justified & the cook to order breakfast was just one item...other Hiltons had all you can eat (EVERYTHING) at same price as the cook to order breakfast

Staff was super nice.

Furniture was scratched & visibly worn. So looked cheap. Rooms need to be refreshed.

There was so much noise between floors, outside party during almost everynight...

I loved the room it was great and clean and the pool was lovely and the downstairs room was awesome and the outside grass area for my service dog was lovely

everything was fine the rest of the trip but when we checked in the lady at the front desk tried to charge me a dog fee for my dog he is a medical alert and after I showed her the vest and told him exactly what he was for she asked for his paper work because if I didn’t have she’d charge me for it. we ended up arguing and I told her if she wanted to charge me it she could I had no issue paying for it. after everything happened . my family were all upstairs I had come down with my two cousins to the store downstairs so they could buy their self food I am the oldest so I went with them as I was looking after them and I had gotten a water and the lady at the front desk wouldn’t stop looking at me and you’re probably wondering why right? for context service dogs are supposed to get their rest time in so they can be ok to work they’re dogs as well not just working machines my service dog was getting his rest in upstairs as he worked all day and I was just going down stairs not far from him or my room. and she saw I didn’t have him she wouldn’t keep staring at me or what my little cousins were buying. I went down two more times after that and this was later in the night when I went down from my room with them so they could buy more things and all the times I would be seen with them she would glare at me with a face and look at all the things they’re buying as if she had an issue my cousins also noticed this which is why I didn’t think I was exaggerating. the lady who checked us out was very sweet . but anyways all this made uncomfortable overall and when I checked out today at 12 she started me down walking outside . just overall I felt judged

Beds were a little firm for my liking

Parking

The laundry room, eatery place

The mattress was too soft, and bed felt not to sturdy enough.

comfortable beds and felt safe

some noisy neighbors

Breakfast options was great, staff was friendly and attentive to my needs, a lot of restaurants in the area along with grocery and the big bonus was the outdoor hot tub.

It was close to all the locations we needed to be.

I enjoyed my stay at the hotel. The staff was very friendly and accommodating. My room was comfortable and kept clean whenever I leave and return from work.

the walls are super thin! could hear lots of talking and music late at night.

Staff was nice and it was clean

My family and myself did not get any sleep there was loud music playing in one of the rooms and there were people being loud in the halls. It was 4am when I called don't know why I had to call this should've been taken care of.