Holiday Inn Express - Charleston/Kanawha City by IHG

Location and great breakfast

Wasn’t clean and the bed wasn’t comfortable at all our room had trash that was shoved under the sofa it was gross. Shower was slippery.

Convenient and close to airport

Nothing

This was a layover stop for us, it was right off the freeway so that was convenient, hotel was located back behind the Bob Evans, the area looks run down, however never did I feel unsafe. I'm a smoker so I was outside late at night and early in the morning. Room was clean and ready when we checked in. The grab bar in the bathroom was a nice addition. There was plenty of food at the breakfast, it was hot and filling. There was both hot and cold options, it would have been nice to have some yogurt in the fridge. The pool was clean and inviting, our granddaughter loved it.

I didn't see anything I didn't like about the hotel, it was clean and staff was efficient.

Friendliness of the staff. Clean, fresh linens on bed.

Some places looked dirty. Full smelly trash in hallway. Highway noises right out our room window.