I liked the counrty look and liked that i had an outside door to the room

Todd Graves was amazing and his staff was very accomadating. I only wish I could have met Annabel.

The restaurant was closed.

The room was comfortable. They installed new shower that was very nice. The staff was welcoming. Great rate for Billings.

The toilet was broken.

Did not have breakfast. Got in late and left early, so the room was just fine for a short stay.

It is quaint and older, so room is very small, but ok for a quick one night!

Ok for a one time stay.

Carpet was disgusting.

The location - just a couple of blocks from what seems to the be the center of Billings - was pleasant, though the approach to the parking area was cramped. the decor and ambience of the lobby, stairwell, public areas, and rooms gave a rich rustic Old West kind of vibe. The brick, wood paneling, wrought-iron lamps, rope handrails all create atmosphere.

The facility has so much potential but seems to have been allowed to become 'tired' and dark. The restaurant was 'temporarily closed', though that was not mentioned in the website. The unique "cattle brands" carpeting should be cleaned. If it cannot be brightened up, and cannot be replaced, that element of the old west theme should be sacrificed to giving guests a sense of freshness and cleanliness in its place. Perhaps the management is having problems with the cleaning crew: One of our two rooms appeared NOT to have been cleaned and made up for new guests (the bed was a jumble of bedding), requiring us to be given a different room. The other rooms was ready, but the bathroom showed signs of inadequate cleaning. Mattresses were satisfactory, but showed signs of age (sagging). I would love to return, if the facility could be better taken care of.

They should reopen their restaurant. Very nice people running the hotel. There needs to be a better security in place to feel safer. Bad location of Billings to have a nostalgic hotel. Too many homeless people wandering in and out

Lack of security

I loved the decor of my room. The bed was very comfortable & cozy room with positive vibes/energy. The manager was accommodating. It was nice to experience a different kind of lodging.

Nothing

Friendly staff. Close to destination. Great TV.

The carpet was wet by table because someone left open window. Window was broken. We told front desk, but no one cared. The jacuzzi tub had black mold around jets. And the room smelled stale. The carpet had not been vacuumed in some time, at least not while we were there. Very poor lighting. We had to set out garbage cans to be emptied and towels were not changed unless we left them on the floor.

Needs an entire over haul. And Security

Everything

Cute, older & primitive. Not luxury by any means, but for a quick stay after a concert it was great!

No elevator, but wasn’t a big deal.

Staff were very helpful and friendly. I like their shower also which has very powerful hot showers and your very own jacuzzi bath.

Sad thing they don't serve meals.

The location was fine. Not too far from the airport. Bed was comfortable.

The heater had a major malfunction. It keep switching on and off and didn't heat properly. We asked for an extra blanket and they didn't have one. The rope handrail on the stairs has major play in it, and could be dangerous for some people. The restaurant that was advertised as a place to eat next door was closed.

The cafe was closed so there is no breakfast. We loved the room. Lobby is wonderful. Great location. Clean bathroom and tub. Parking is good. Comfortable bed. Great price. Unique atmosphere. Quaint and private feel.

The cafe is temporarily closed so there is no breakfast or dining. Evening and night staff could have been more helpful and friendly. Couldn't very a second chair for our room. Housekeeping threw away a whole pizza from our room.

Great location and for a great price. Loved that it is a historic building.