I was very pleasantly surprised by this charming hotel in the heart of Williamsburg. Staff was helpful, rooms were very clean and surprisingly well stocked in terms of amenities. It doesn't try to be or offer too much, and that's just what I loved about it: a very decent place to spend a couple of nights, at a very decent price, in a very decent neighbourhood.

While our stay was very positive and we'd stay again, the noise from the streets was almost unbearable. I don't think the windows were double glazed and we could hear the intense honking wars well into the late night, which made it pretty difficult to fall asleep. Our bed also had a piece of its metal frame sticking out the side (it wasn't broken, it just looked like someone forgot to push it back in), which was pretty painful the two times I stepped on it getting off the bed in the morning. Hopefully it's not a common occurrence.

The room was quiet and spacious. The breakfast was great and plenty to choose from. The staff were very helpful. The location was ok for accessing the subway just a 12 to 14 min walk

The property has Wi-Fi free but if using cellular there is only one bar. When walking anywhere ALWAYS take the Flushing Ave road NOT Wallabout there is rubbish everywhere on Wallabout. No breakfast on Saturday

Breakfast Location

Accessories in the room. Its practically empty.

Management were helpful beyond the call for duty.

Free luggage storage and small complimentary breakfast included which was both nice.

accommodating staff

nice kitchenette but no glasses/plates/silverware

nothing

The hotel is quiet and comfortable. The room was very big and spacious.

The hotel location is a little far away from The City.

Very clean spaces, including the bathroom. Really friendly personnel. The location is in a quiet area, but still well connected to Manhattan.

The wifi is not working at all. The breakfast is minimal. The room needs some improvements such as hangers on the walls, and more modern furniture, including silent heaters.

Friendly staff, able to check in early, big bed

Shower was either hot or scalding hot

The stay the Pointe Plaza hotel was definitely unforgettable. Unfortunately, not in a good way. I must admit, it was the biggest dissapointment regarding accomodation and sadly the worst hotel I have ever been to. Nevertheless, despite the fact that the hotel did not offer services that it had pretended to on its websites, not all elements were wrong. To start, if you are looking for a cheap hotel in NYC and wondering about booking Hotel Pointe Plaza, you should be informed about a few things. Firstly, the hotel is situated in a jewish quarter. Because there were almost only orthodox Jews in the streets, there could not be found any grocery stores, restaurants or any other shops for public in the quarter. Secondly, on the Booking websites it was written that surroundings of the hotel are calm and quiet. From my experience it was not true at all, streets aound the hotel were actually very busy and it could be heard constant car honking throughout the night. On the other side, this hotel was one of the cheapest in NY with a fairly good driving range from the city centre. I paid about 2000 dollars per week for a family apartment. Which is, to be fair, two or three times lower price than in any other regular NY hotel. However, despite the low price the Pointe Plaza did not meet the expected services. As for the hotel room, it was furnished poorly and the equipment did not match the website information. There were no dishes in the kitchen, wardrobe had broken doors and curtains were not working as well. The biggest problem to me was the room temperature. The windows were not sealed well, so the cold air penetrated through them from the outside. Overall, I did not feel that the aparment was clean, furnishings were rather old and used. The biggest dissapointment for me was the breakfast. In a word, it was awful. It was served from 7:30 to 9am, which is quite early. The only food that was prepared for breakfast were bagels. -- to be continued

-- With a spread they were quite good, but eating the same bagels every single morning was a horrible experience. The rest of the breakfast menu consisted of a bad coffee, orange juice and some cornflakes. There was also no water to drink. The lady who served guests at breakfast was really unpleasant and did not speak english very well. She behaved in such a way that it looked like the guests were bothering her and she was also constantly closing the breakfast buffet before 9am. To add to this, there were less seats than an amount of the hotel guests. Regularly there was no place to sit. On contrary, a hotel service worked well and fast and except the lady at breakfast were all the staff nice. In conclusion, although the Pointe Plaza belonged to the most affordable, I would not stay there again. Despite the low price, it did not meet essential and usual hotel standards.

Nice people at the reception, better breakfast than expected

no cleaning of the room during our stay.

Kitchen staff was very rude to my partner No smile Arrogant behaviour Not.friendly service

Reception staff. Room size. Confortable beds.

Everything else: bed size, cleanliness, facilities, breakfast, kitchen, location, price, bathroom, windows

The property was great, extremely clean, large room, great customer service and extremely comfortable bedding. everything smelled so clean. I was extremely impressed.

parking is terrible they need a lot

No breakfast is served on Saturday.

Bed was great. The rest not so much.

Room was nice and comfortable with a good shower. Nearest subway about 15 minute walk if heading to Manhattan. Area felt safe to return at night.

Wifi didn't work and the breakfast was very poor

Safe, religious neighborhood, if a little off the beaten track. Luxury, spacious rooms with kitchen facilities. Good bagel breakfast.

For some strange reason, streets are full of litter. Long walk to nearest subway, but close to 2 hipster neighborhoods. Uber and Lyft to go to Manhattan or other parts of city

the staff was very courteous and helpful. it was neat and clean

everything was good

The staff of hotel very friendly

The sofa bed