Homewood Suites Champaign-Urbana

Rooms size and cleanliness.

Upon arrival a female heavyset manager was in the lobby and made a comment about the team color we were wearing "those are the ugly colors". After checking in there were problems with the room ac not working and tv not working. Called desk and they sent maintenance, after maintenance arrived he said we needed to move rooms. Went back to desk manager made the comment again about the ugly colors we were wearing and then they gave us another room to move to. When asked for a discount was told not able to do that because we booked through book it. State book it had to refund us. Had to move all of our belongings again. In the new room the sink faucet was loose, no linen for the fold out bed, and the shower curtain was too short had to place towels along the edge of the tub not to flood bathroom. If your in management you should maintain professionalism! She was just engaged with the other fans and ensured them they would get a first floor next week! Discount requested!

When we entered the room we were surprised to see a full size fridge and dishwasher plus the cute little stove top. I wasn’t expecting that when we booked. Plus the “Welcome Joy” greeting on the TV was fun! The shore was luxurious and so was the bedding. We enjoyed a nice rest after a busy day of moving our student in. The breakfast was delicious and well stocked.

We didn’t have enough time to fully enjoy the amenities. We didn’t arrive until after 10:30pm and left before 10am.

Breakfast was adequate. Had better at other Honewood Suite

Breakfast choices to be more healthier

The room and staff. It was quiet.

Bed was a little stiff, eggs were runny