The upgrades and the comfortable room. Staff was professional..

The elevator was out of service, personally I thought a bigger discount should have been applied. For the inconvenience of no elevator, especially when you have 4 flights of stairs to go up.

It was in a safe place

It was very over priced for what we got. There was No free breakfast no coffee in the lobby and the WiFi sucked and same for phone service. I also found toe nails on my floor and stuck food.

Lots of amenities

Construction

This place becomes better and better. it is always quiet and peaceful and clean. we stayed here 3-4 times during the last 3 years. and I see how they improve the quality of service.

Was not allowed to rent a jacuzzi room because we live in Portland. We are remodeling and tired with sore muscles, and thought it would be nice to get a room soak and relax, but because we live local, they would not rent us a room. We went to La Quinta and got a much nicer room with a jucuzzi for the same price!

Cannot say enough good things about Jennifer and Therese! staff was great! the food at the grill was really good too. Some may see this as a truck stop but if that is the case then it is an exceptional one. Kudos to the Jubitz family for maintaining this property!

It was very convenient for my work that week. The staff was very friendly and there is a deli on site as well as a restaurant. My room was clean and had a coffee service, microwave, small refrigerator and was very comfortable was very comfortable.

N/A

Store and restaurants onsite

Some staff left in charge had little or no knowledge of their job duties

Poor Internet

like the jacuzzi tub in the room.

while taking a shower and all of a sudden got a hot water for about 5 seconds and changed back to the regular settings. and another one was there was this water leak and dripping onto the jacuzzi tub from the ceiling that has a patch on it and reported it to the front desk on the way checking out.

Large room with big spa tub.

the room was great and the price was awesome

the room smelled funky when we arrived

Nice room.

You're weird 45 MI rule. Why does the ponderosa advertise your services for attending music events when you have this weird 45 mile rule? That shouldn't be made clear in the advertising through ponderosa.

We love the comfort of the beds, and the soundproof rooms. We like that the restaurant is open late, and the convenience store, bar and gas station are onsite.

We did hear someone stomping around upstairs early in the morning.

The location was convenient to Portland and Vancouver. The room was spacious, quiet and comfortable. The water pressure in the shower was excellent. The extra convenience of the restaurants, bar, gas station and convenience store made it a great place to stay. Parking was plentiful.

The towels did not include any washcloths. The internet password was given to us on a tiny strip of paper, which we promptly lost.

Tub

Bed...both beds, as i was switched rooms because the first room had a bed as hard as rocks... well so did the second bed! We arrived late and we were exhausted and just wanted to get some sleep, which didnt happen. There were only 3 lumpy pillows. The vending machines were sold out. The second room they put us in had us both sneezing, coughing and rubbing our itchy eyes. Lets not forget to mention the 🪳

the surrounding amenities.

motel would not accept my reservation due to new residency policy. the staff person was rude.