Cleanliness

The bed was a bit too firm for me

Good experiece overall

All was good

Quiet

The hotel behind us

Very clean and accommodating

Nothing in particular

The room was clean and quiet. That's what I needed.

N/A

We flew from Bellingham Washington to Houston Texas to gather the rest of our belongings and vehicle. When we arrived in Houston, I discovered I lost my wallet back in Bellingham airport. I contacted them and luckily it was found and we received it. we drove from Houston to Phoenix than Phoenix to rocklin. Phoenix to rocklin is a 12 1/2 hour drive. on our way to rocklin, i booked a room at comfort inn using my apple wallet which was attached to my debit card. We arrived at comfort inn at 12 A.M and was turned away because we didn’t have the physical credit card. we explained our situation and they still wouldn’t let us check in and still charged us for the night. we went across the street to best western and they were able to help us out based on our situation. We will always stay with best western from now on, they have a heart and actually care for their guest rather than the money. the response I get from comfort inn is its my responsibility to make sure I have the debit card that was stolen with me for check in.

It was fair.

we’ll maintained and clean