Hilton Garden Inn Elkhart

I had a problem with filters not being clean . They didn’t show up so I cleaned them . They were very sorry had sent guy to wrong room . Apologizes were given several times . The staff was very apologetic and tried to help . Someone just gave wrong room number . They said they wouldn’t charge me for the towel. I dirty cleaning the filter. which I was very thankful. they did check on me several times which I appreciated.. I would stay there again hoping next time the cleaning scents when you first walk in the building will be better.

Filter dirty, did Not use Eco friendly cleaning supplies - I’m allergic to alcohol , chemical sents in cleaning supplies . No healthy Food options - only eat clean ingredients & organic .

The staff were all very friendly and the room was very clean and comfortable. The bathroom was well stocked with amenities for you when you forget yours.

Nothing that was a big deal, but the coffee maker in our room was missing a piece so no coffee. Advertised onsite bar, but was not open on a Friday night.

All staff was friendly and accommodating. They cleaned our room and had it ready for us by 1:30. I forgot my wedding ring and they reached out promptly and placed it in their safe until I could get back there. Lobby area was spacious for our large softball group/families and the outdoor sitting areas were a great place to sit and relax after a long day. Rooms were clean and large and bed were comfortable.

Wish WiFi was more easily accessible.

Dusty in places. Found a few hairs in the hot tube and shower.