Exceptional staff. Warm and welcoming atmosphere. Rosa and her breakfast crew took care of us like family. The receptionist went out of their way to assist us too

The breakfast was not too great because the eggs were ice cold and the sausages were hit or miss, meaning some were completely overcooked. The rest was good but most people are going for the hot food so that needs improvement.

The staff and the cleanliness of the hotel were impeccable. My only complaint about the facilities is that the fitness center should have been opened much earlier.

We have never met such friendly staff , Harold checked us in and he was so sincerely nice and welcoming. Every staff member across the hotel were exceptionally nice and great at their job . Breakfast was fantastic and we loved the pool . Beds so comfy too !

The interior of the hotel/rooms doesnt match up with how wonderful the staff are . The decor is tired and old fashioned . Rooms were very hot even with AC( really noisy AC)

Reasonable price and excellent breakfast. The staff was very helpful.

Nothing

Mostly clean, comfortable beds, staff was friendly

Some spots in bathroom could use a little more cleaning, but overall it was clean

Location is convenient to I-95. Breakfast is on par with other Hampton Inns. Staff is courteous and very friendly.

Rooms need to be updated.

Excellent breakfast

Woman in breakfast facility was warm and helpful - extremely nice to all patrons- I believe her name was Rose

great desk managers, love the beverage station in the lobby. After 15 hours on the road, the flavored water was like a gift from the gods! very comfortable bed, nice fridge and microwave available. Great breakfast staff, good food selection. Great to have manager’s presence helping out.

nothing!

Do not eat breakfast.

Room had not been cleaned when I arrived at 5:20 even though I was expected between and 5-6 pm. Refrigerator in room 310 made noises late at night that disturbed my sleep.

right off I 95 so location is great!

we did not have hot water in our shower, this was very disappointing!!!! Bed was ok but not the best! Our card wouldn’t work to let us in the side door when we were packing our things up.

Breakfast was very nice, and Rose was incredible. Such a lovely woman making sure that every guest had everything they needed.

I travel from Florida and have stayed here before. We bring our dog with us for holidays, and I think 50.00 for the night for a fully trained standard poodle is excessive. I pay that as a daily boarding fee. I received an email in response to a message sent via booking.com stating there would be no additional charge. A friend stayed at the Holiday Inn in Roanoke Rapids on the same day with her dog with no pet fee.

Breakfast was very very good.

Check in person said she was going to apply a senior discount but never did.

The location for the hotel was just what we needed - right off the highway as a stop on our trip further south. The hotel was clean and the staff was very friendly and helpful. There was a hiccup with an accommodation expectation, but someone at the front desk personally helped us sort that out right away so our stay was comfortable. Breakfast was varied and delicious and the staff there was also very helpful and friendly. The WiFi was secured with name and room number and an email verification which was above and beyond what we expected for free internet at a hotel, so bonus for that! There are a good variety of eating selections nearby. We ordered from a local pizza place and enjoyed that in our hotel room. Traffic noise near the freeway is to be expected, but I didn't find it overly noisy and it didn't affect our sleep. Overall a really nice stay.

Parking was a bit of a problem. There two other hotels next to this one, so parking in the area was very full. A miscommunication on the phone with someone at the hotel led us to believe we could have a cot for our youngest in our reserved room, but at check-in it turned out we couldn't due to fire safety, which was a little frustrating. We made it work, but knowing that in advance would have made me choose a different room. The TV cable selections were also very limited. The pool is outdoors so keep that in mind if you'd like to use the pool.

Close to 95. It was a nice halfway point to our destination. Right next door to Old Country Buffet. Great hot breakfast before we hit the road home.

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