Staff very friendly

Everything was great, no dislikes at all

The location

Nothing. Would not stay or recommend. Disappointed.

Conditions of facility worn and outdated. Help often not at desk at check in. Though bkf choices OK none of the food was warm.

Nothing..they charged my credit card but said I didn't have a reservation..refused to talk to my credit card comt about a refund ..and left me homeless in another state because there were no rooms available for 100 miles.

see above

as always it’s a great place to stay and we love that it’s like home away from home! staff is EXCEPTIONAL!

our next door neighbors were quite noisy :(

The breakfast was great and the gal who made the breakfast was awesome

We were towing a trailer. We were on our way back from Montana to Oregon. It was late and we had my mother inlaw who is in a trailer with us. The time was already almost midnight and the man who checked us in wasn't very nice. Also we asked him if we could park the truck with the trailer on the property. He rudely said that we couldn't because he was still expecting 8 more guests for the night. My husband and I counted 22 empty parking spots. We will not be staying at this location again.

The property was nice and clean in the lobby

there was mold on the top of our shower. There was old pop, bottle and junk underneath the bed. The clerk that checked is in overcharged me three times and my son one extra time he did a reversal, but that held up my money for the weekend.

Nothing Horrible front desk staff, service.

Staff unprofessional

We loved the spaciousness, the layout, the comfort, and cleanliness of the room, especially for the price! It was so nice! And the breakfast was wonderful! The nighttime desk staff was so kind and welcoming (I didn't catch his name but I remember that he was in a wheelchair). Very enjoyable experience, we will stay here again next time we're in the area!

Breakfast was great, location was good for us, our room was terrific and we enjoyed having the jacuzzi in our room. The pool and spa were a plus.

Sometimes staff was a bit slow in responding at the front desk and catered more to the sports team than our needs for our group to have our rooms close together, but, I should have requested that before we got there.

Missed breakfast clean friendly staff beds good

If all third parties like yourselves would communicate what we needed at each hotel not one of them did all hotels we stayed at 4 in all all said the same thing why ask us what we want and need you don’t tell the hotels my handicapped had to sleep on the floor she couldn’t get in bed and the toilet was so low I had to help her on and off I had never seen one so low we will call hotels first so we get what we need

The staff is super friendly and very helpful!!

It's an older building that needs updating. Our toilet was like a rocking horse although they did try to fix it. Elevator is scary...people are super nice though

Great location near the airport

Furniture was showing considerable wear.

I did not stay due to unstated policy of if you live within a certain. umber of miles, you cannot rent a room there. I’m an older business professional looking to crash for the night for an early start at work the next day.

Rude customer service who put me on hold while he attended a phone which came in after I arrived. Shouldn’t the customer who is physically there be taken care of first?

As one of the more expensive Boise airport hotels I was dissatisfied with room, furniture was shabby, bathroom showed signs of deferred maintenance Breakfast was very standard American motel fair - high fat and carb, few healthy options

close to the airport and freeway

staff rude front deck

Only the location

The Main Lobby ,Dirty carpet and smells.