Best Western Plus GranTree Inn

The property was clean and comfortable with its own restaurant and bar

The air con didn’t work

Need better pillows. Way too soft/used.

We were traveling on a road trip through five different U.S. states, staying at a number of hotels along the way, and the Best Western Plus in Bozeman truly stood out as one of the highlights of our trip. Most importantly, we want to give a very special shout-out to Gen. Gen was, without a doubt, the friendliest, most helpful, and most accommodating employee we encountered during our entire five-state road trip. He went far beyond what we expected, was incredibly attentive, gave us great tips and recommendations, and genuinely made us feel welcome. His exceptional service and attitude made a lasting impression on us. Gen is absolutely fantastic and a real asset to this hotel! The hotel itself also exceeded our expectations. Our room was very spacious and comfortable, which was perfect for the three of us, especially since we were flying out of Bozeman and needed some extra space to organize and pack our things before our flight. We really appreciated being able to do that comfortably. We also loved the unique atmosphere and overall character of the hotel. It had a great feel to it and made our stay especially enjoyable. There was absolutely nothing for us to complain about. Plenty of parking, a great pool, and excellent overall service. We also really enjoyed the attached tavern downstairs. It had a fantastic atmosphere, and we were happy to spend our evenings there. The staff there were also incredibly friendly, welcoming, and accommodating. Overall, the hotel was even better than we had expected, and our experience was truly memorable. If we return to Bozeman, we will definitely stay here again without hesitation. And once again, a huge thank-you to Gen! You were genuinely outstanding and by far one of the most friendly and helpful people we met during our entire trip. Your service made a real difference. Five stars without a doubt!

The bar was nice

The hotel was hard to navigate and smelled old and musty the bartender took our drink order then went on break and couldn’t be found.