location, cleanliness, friendly staff

only had 1 regular coffee pod & front desk could not find any extra our floor was squeaky no complimentary breakfast

Location.

Breakfast. I booked my room through Trivago/Booking.com. It indicated on the reservation that breakfast was included. Unfortunately, that was not the case because I was not a Premier guest I was not entitled to the hot breakfast. I believe I was offered some fruit and coffee. Had I known this I would have never booked my stay with Hilton Garden Inn. I was traveling across country and had stayed at other hotels and did not experience the disappointment of not being able to enjoy a hot meal. In addition, the manager on duty was quite dismissive and unapologetic as to my discontent. She basically said I wasn't entitled to the premier breakfast, and I should have read the booking disclosure more closely. I reiterated the booking sight indicated that breakfast was included and, in my opinion that does not equate to fruit and coffee. Will never stay at another Hilton Garden Inn.

Room air was off on a 102° day. lay in bed sweating. There was hair on the soap dish in the shower.

Everything!

THE PARKING LOT NEEDS REPAIR