clean and convenient location

Location was perfect

nothing I had to wait for a hour a hour in in cold with my three toddlers

they put all the trash in front of my doer smith beer glass bottles dirty sheets dirty tub

Room was good for the price. Bed was clean and comfortable

The reception counter gave us a very hard time about our booked room. Called to make sure everything was ok to check in after a long night of traveling 4 hours to see my father in the emergency room in Albany, only to be told they were all booked up. No rooms available. Midnight and tired I repeated my booking confirmation number. Twice. Spelled my last name. Twice. To be told if they had it theyd give it, but they dont. It wasn't until my husband got upset were further efforts given to make sure that we did, in fact, have a room booked. After we checked in, midnight, upset from our long day, extremely exhausted and trying to just get some sleep we discovered that there was no toilet paper ( thats fine, it happens) but what did us in was when we called the front desk to inform her, she responded "are you sure?" ..... seriously? Even the toilet paper needs questioning. Obviously our long day minimized our patience. But that was ridiculous.

no security

Too much yelling and fighting

The food and staff great

Great location just off I 87.

NA

Location

Parking

Location is good

I did not like customer service at all ends. For rooms, we were told we have to stay at least 3 nights for the room to be vacumed, garbage containers to be emptied, towels to be exchanged. However, we can call the reception desk for extra towels if needed. People serving the breakfast were very stressful without getting into the details.

clean. beds are comfortable with plenty of pillows and comfy comforter. perfect for our 2 day stay.

clean, pleasant room

nothing

Hotel was centrally located. I was near a mall and there were plenty of options to eat. I didn't use the pool so I can't rate it. The room was clean and the bed surprisingly comfortable. The check in and check out process was easy. Breakfast was decent.

I had only one pet peeve. On my last day I wanted to sleep in a little and I placed the "Do not disturb" sign on the door. Check out is at 11 am. By 9 am, I had the cleaning crew knock on my door twice. It was annoying. What's the point of the sign if no one is paying attention to it.

a person attempted to get into my room at 11:15 pm. front desk didn’t know what had happened. I called local police to investigate.