Staff was nice

They really oversold this hotel. Breakfast was very minimal, we had breakfast included in our rate only for there to be confusion that it didn't come with the room. We eventually got it straightened out but it was annoying. Our room wasn't clean, when we first arrived we wiped down the windows and black stuff came off of it.We also found dirty clothes in our closet and underwear in the elevator. Hallways are very dark and rooms look like there falling apart. There were also scratches on the bathroom door. We found a roach the second night, there were also major potholes coming in. It looks like outside is being landscaped so it doesn't look the best coming in. Room smelled bad and was stuffy. Since this hotel is dog friendly sometimes you could hear barking at night. It was also very noisy from outside and inside. If you're staying in this area long do not go here at all!

I like this hotel a lot

I have no dislikes about this hotel

Location

You can tell this hotel was run by a certain nationality that does just cosmetic stuff. There was mold in the shower and when I tried to turn the shower on the handle moved and so did the shower head nothing was attached correctly.. I went down to get breakfast which I was told was free and I got a cookie and the staff asked if I wanted to put that on my room. I said isn't breakfast free and she said just coffee and tea!! They were trying to charge $1.50 for a pack of grits lol. I was like $132 and I need to pay for breakfast. Usually a loft hotels are very nice I wondered why the rating was in the 7`s . There is no lighting in the room can barely see.

Room was very spacious

Returning from event downtown on Saturday 2/24 at 11 pm, we found parking problematic - all handicapped spaces were gone and there were only two normal spaces available.

All staff were friendly and accommodating. The lobby was clean and inviting. I was so close to so many shopping and food options. They also had a goodie bag for my pup.

My room was not as clean as it should have been. I found particles of Marijuana in one of the office chairs. There was not enough grass in the area for a "pet friendly" hotel. I had a noise disturbance my last night there, as there were teenagers running up and down the halls and they started knocking on random doors. I wanted to leave that night. Its more peaceful during the week.

Beautiful and clean

I purchased a double bed room but got a suite with king size and sofa.

To expensive!! Did not eat

Shades did not go all the way down. Lights were to bright.

The lobby smelled of some type of old musty perfume and actually gave me a headache. Frozen food sold, no microwave to heat food up. Rips in carpet. Very loud, can hear everything in hallway or lobby area.