water park

The property was huge

Didn’t spend enough time to not like anything

We love the pool area

In pool section there were not enough chairs for people that paid their stay at the hotel, because too many day passes. Also check in was long line only 3 people checkin guest I couldnt imagine coming from airport to wait on small lobby to wait long time for check in. Valet parking was super slow. I could tell this hotel have a lack of staff a lot of the guest during my stay kept stating the obvious. The staff were real nice but they definately could use some help. Room was too hot took a while to cool off.

Location

Energetic. Good vibes

Water park

Staff were rude

Great tasting but the price was very high and we could not order al a carte.

We had the brunch and the prices were very high.

The place was of good standard. When there was noise next door nobody answers the phone but when I went to reception they sorted the issue promptly. Our A/C stopped working late in the evening but the maintenance team were really quiet and understanding that we had children in bed and were really good.

The food is very expensive. The water park is not really a water park but a nice pool with some good slides. Fine when not busy but probably an hour wait for the slides at the weekend and we didn’t bother. Shame as that’s why we changed to that hotel. Golf is prohibitively expensive, which is a shame as the courses were empty… so not sure what the ‘resort tax’ is for???

Breakfast buffet was delicious. Staff was friendly. Waiter was great. I unfortunately I do not remember the name of the waiter.

We spent time at Tidal Cove. Cabana waiter was hard to find by the Tidal Cove staff. So that was disappointing.