Location

The staff was rude, we interrupted their Uno card game, I asked for a roll-away bed the lady was rude. I asked if they could hold a key for my daughter she was traveling behind me - the guy said he would add her to the reservation - they wrote her name on a paper with the room key and when she arrived 2 hours later a different staff member wouldn’t let her in or have the key.. The room was wet feeling, bed, floor, carpet, someone has left the window open.. usually stay at the La Quinta every time we come to Starkville and now I know why.. it was horrible..

Cleaning

Location was perfect and rooms were nice and clean.

Staff overbooked us. We only stayed 3 nights and were charged for 9 nights. We called to try and resolve this issue and still have not been resolved. Also during our booking we paid the extra for the free breakfast included. And everyday we were there they claimed we didn’t pay for it so I have to go to the main desk and get our breakfast approved before we could eat. And they made us do this all 3 mornings. Like we booked each day separately. Which obviously we didn’t. Staff just seemed like they didn’t care about their guests to me. My opinion though.

Omelet

Staffing

location

Bed linens were dirty and she shower did not get warm enough.

location and food

nothing

The staff was friendly and helpful. we stayed two nights. There was no maid service or fresh towels the second day. That would not have normally been a problem. However, we were put in a handicapped room, which we did not ask for. It had a walk-in shower and the shower water went all over the bathroom tile which became hazardously slippery. So we used all the towels to dry the floor. Hence there were no clean towels. There was no hair dryer in the room. The swimming pool and whirl pool had some sort of scum in them. We did not venture in either one as they both looked very. Unsanitary.

See above.

Breakfast was good

Couldn’t connect to Wi-Fi.