The room was well set out. The bed was wonderful! The fireplace and balcony ho tub were amazing! Oh, and the food ... outstanding! The staff were so accomodating, friendly and cheerful! Truly enjoyed my stay.

The noise from the constrution crew at 6:50am directly beneth my room.

Because of construction in the hotel rooms we were upgraded to a suite. Huge room, comfortable bed. There was a pantry outside our room with coffee and home made ice cream! Breakfast and dinner were delicous with attentive servers at all meals. Bar and lounge were recently renovated to have a very cool, cozy ski lodge feel.

Nothing!

very clean an friendly

the room was smaller then expected

Room and the food.

I didn't like check out and final billing. It was completely screwed up and I was overcharged. Spent weeks trying to fix the charges. Even reached out to GM who never returned my call. My Rez said resort fee was included, written on my confirmation, but yet I was charged for it along with resort fee tax. Also meals were included and then you charge additional taxes on already overpriced meal plan. Unbelievable!! I will never stay at this property again. It was supposed to be a romantic getaway that left a very sour taste.

Breakfast was delicious. Hosts were friendly.

Everything was wonderful

beautiful place

power went out and left a day early

Breakfast was very nice. Food was delicious.

Being that Christmas is a week away; Fireplace was not lit until after 5. Though there were Christmas trees all around, none of them had lights. Extra effort goes a long way.

We couldn't have been happier with our stay and the staff overall and will definitely return!

It was extremely hot on the third floor and the air was turned off. They gave us a fan that helped and provided a discount when we checked out.

Beautiful hotel in a lovely little town.Room was very comfortable and bathroom with jacuzzi bath. We were in a room in the annex which had a small area serving as a communal larder with a fridge full of milk, yogurts etc. A lovely touch. Dinner and breakfast were very good.

Couldn't fault anything.

we loved our room .. the bed need to be checked the frame seemed loose. More options for dinner entree's, going back the second evening had same menu being offered, the shrubs were not trimmed as usual and you should have more floral variety and colors they were to blah and it seemed no vison or passion put add some tlc to it,,

dinner menu options and landscape needs to tidy up, the flowers were not colorful and vibrant as it was in the past! we love this place!