Location, staff services, facilities, fire pit overlooking the lake, indoor and outdoor swimming pool, room comfort/cleanliness, everything was top notch. First time customers and traveling with big group. We were definitely nervous about the hotel however it exceeded our expectations and we are definitely booking again.

View and location

The building needs a spruce up. The staff needs to be more welcoming. Specifically, the bar tender, both nights he Immediately acted as if he was being put out by the arrival of a patron. It really left myself and other guests feeling annoyed and mistreated.

Awesome

A view of the lake.

Location

The bed sheets felt like sand paper. Give you 4 pillows and they all were uncomfortable. Worst part was the Walls were super thin. You heard everything… I mean Everyyyyything in the room next door… at 2am in the morning and in the morning again. My in-laws were 2 rooms over and kept them up as well. Made for an interesting morning conversation! Breakfast at property was terrible…. Rude server. Food took forever. Missing food items when arrived. No one checked to see if we needed anything. The Food was undercooked basically raw…. ( there cinnamon swirl French toast). Terrible. Looked around at other tables. Everyone had 1/2 plates left and looked as mad as our table. Also they add 20% tip automatically. Service was bad. Definitely did not To Insure Proper Service!

The property is very well located and everything that is worth seeing and doing in Lake George is within walking distance.

The indoor pool area needs some serious renovating.

Everything

Everything!

nothing

location

nothing