sheets on bed in one of the rooms had not been changed and had blood on them most likely from a woman on her period.

The beds are super hard, couldn't barely even sleep, Heater and air conditioners didn't work

The staff is absolutely amazing. We have stayed at this hotel for many years the night before the Nevada Day parade. The rooms are always clean. Even with the negatives the hotel is a good value.

I did notice the hallway carpeting is stained and needs to be cleaned or replaced. The hotel is older so the beds aren't completely horrible. Kids slept in one bed and my husband and I slept in the other which sagged in the middle. It was disappointing that our windows did not have screens and could not be opened for fresh air due to a bee issue. The staff tried to accommodate with fans but fans do not substitute for fresh air.

Location

it was near by stores and food places

the room was hot and the air wasn’t cold I have stayed here before and the first time my restroom was clogged up I told the front desk and they gave me a pump I refused to stay in the room this time air didn’t work

friendly staff, quit. price was reasonable.

carpets badly stained need replaced. elivaitor door closes one you and will not reopen. it just needs some TLC

Location awesome! Comfy bed. Shower, fridge, coffee maker worked well, room spacious. Regina was amazingly friendly upon check out and was a highlight!

One window could not open due to broken spring, toilet seat looked worn (wooden - no longer white at top).

Staff was very good.

The location and value of the hotel was wonderful. The ease of checking in and out was also nice. I also enjoyed the wine and cookies.

I wish there was a little more selection of the morning breakfast and little more lighting in the room.

The staff was friendly, room was clean, great location, and breakfast was simple but we got full tummies.

The only complaint is that the bed pillows were hard.

Parking, size of room, microwave & frig

...Toilet not flushing properly, electric wall outlets scarce, shower curtain not lined, Ice machine on only 1st floor, carpet unclean, key for room not programmed correctly....locked out twice in 9 days. Evening attendant was unapologetic and unconcerned . One nite stay may have been tolerated, though not 4 nine nites. Would not recommend or return to this motel....needs total update in all areas.

Front Desk Staff minus the unreasonable "Manager"

Manager unable to support $154.00 in arbitrary additional charges upon checkout. Only $100.00 of the $254.00 additional charge was valid. Terrible Breakfast Sack Style. Additionally, on March 9th we changed rooms to Room #310 after reporting to the Front Desk that one of the CEILING TILES above the entry into Room #309 was out of place, and looked like it had been removed while we had been out of the room. After explaining to the Front Desk that we have had several strange occurrences lately and a break into our RV, we wanted to call the police and have this investigated. While we were out at breakfast discussing what to do, and still checked into Room #309, the Manager directed the Front Desk to have Maintenance enter our room and re-place the ceiling tile properly into the frame. This was a serious violation of our privacy and a serious violation of our direct request. Every person deserves to feel heard and feel safe when staying at any facility listed on Booking.com. I WOULD ADDITIONALLY LIKE TO REQUEST ALL CHARGES FROM THIS FACILITY BE REFUNDED!!!

Huge clean room super friendly staff

breakfast in a bag was a little disappointing pillows were uncomfortable