SureStay Hotel by Best Western Albuquerque Midtown

Fairly clean parking lot

Too close to freeway

Breakfast was good, hot tub and swimming pool were nice, room was clean an comfortable, not a lot of noise.

The door lock on the bathroom was broken.

The lady at the front desk was extremely knowledgeable, professional and very helpful . The location was easy to access. The room was nice and spacious king bedroom.

Only had 1 problem but the nice lady at the front desk handled it perfectly. When I got into the room I set my bags down and went to use the restroom. When I opened the toilet lid the bowl was dirty, so I flushed it and it backed up right away. So I went to the front desk and told her toilet was plugged. She asked me if I wanted a different room and I said no, I can probably get it unplugged if you have a plunger. She said let’s go see if we can find one and we went to their supply room and found one. She gave it to me along with a plastic bag to put it in after I was done and to keep it in restroom in case it got stuck again. Well I got it unplugged and let her know it was all good and thanked her for her assistance.

It was a comfortable stay after being on the road all day and driving in the rain. We were only there for about 9 hours.

The place has gotten run down a little since the last time we stayed a year ago. They are doing construction so maybe they are working on it. The breakfast didn't look appetizing either.