Convenience rate and cleanliness.

Structure Unit needed a little cosmetic surgery.

Location was great and check in was quick

there was no breakfast

when i booked a room, there was to be a handicap accessible bathtub. They told me there was only one room like that and it was not available.

The hotel was recently remodeled and may currently still be getting a few minor updates.. It was clean and comfortable for the most part. Two of the three staff members we dealt with were very friendly & helpful. For the price, it was a good value. I mean you get what you pay for and we were able to spend more money on our trip for other things. The air conditioner worked well. They had hot water, a microwave, and a mini fridge in the room.

On day 2, we went to get towels, and my spouse was rudely told they didn't have any. The rude man told him he would send someone in with them around 9:30. My spouse asked if they could give us an extra hour for checkout then due to not having towels. The man told him No very sharply. He then called our room an hour later and told us they did not have any towels. Thankfully, it wasn't long before a shift change, and a nicer man brought two clean towels to our room. The only other negative was from some of the 'weekly' residents who smoked pot around the hotel. I overlooked this since we headed to dinner, and when we came back, the area had been fumigated. We never smelled it again the whole stay.

The people who work there were professional and accommodating and very welcoming

Tile floor

Not much. It seemed like a shady neighborhood and there were a lot of people hanging out around some of the rooms.

Room was dirty and lots of things were broken.

the location is nice. You’re right by the mall and a lot of restaurants.

The room that was assigned to me had a very foul smell to it and the bathroom was dirty. I wanted to take a nice bath but the bathtub was very filthy and disgusting. They did try to offer me another room, but at that point, I already had my mind made up. It didn’t help that the tenants that stayed there, looked very sketchy. I didn’t feel comfortable being there by myself at all. I actually ended my stay early, and they were supposed to issue me a refund, and I still haven’t received my refund and it has been over a month.

Nothing

Roaches