GrandStay Hotel & Suites Ames

Easy check in easy parking clean and friendly

Location, staff, amenities were all wonderful. The breakfast was decent and made life easier, rooms were well taken care of, the soaps provided were a pleasant surprise and the staff is the absolute best.

We we’ve stayed here several times, some rooms need a thorough deep cleaning (coloring on the walls from past guests) and some have better A/C than others.

The room size was fantastic, and the front desk worker was friendly and very helpful.

The mattress for the pullout couch had red stains on it, we also found red, sticky residue on the table and the bathroom door. We would have preferred more variety for breakfast (eggs, toppings for the oatmeal).

My daughter was with us and was to sleep on the pull out sleeper sofa. The mattress was so stained that she refused to sleep on it. I don’t blame her. There were no sheets or pillows in the room for the sleeper sofa either. I had to get them myself. We slept on top of the mattress in the bedroom because we did not want to find out how stained that mattress was. They really need to put a queen sized bed in the room as this one was a full and very uncomfortable. Repairs needed to be done badly.You can see that there was a lot of water damage in the room. You can see the drywall tape. The sink in the bathroom was clogged. You can tell the whole building felt damp. Smelled like a barn also or had a distinct odor. The one positive I have is the staff was nice and the room set up was nice with a two burner stove and a full fridge. It would be good for someone to stay for a period of time that’s if they make the proper repairs.

My likes and dislikes are above.