Convenient location to freeway

Nonsmoking room reeked of smoke so badly I had to change rooms. Room phone didn’t work.. had to unplug and wiggle cord to make it work. Sketchy people wandering around.

The location and staff.

There was no heat in the room. My friend and I kept thinking the room would warm up but it didn't. I slept in two sweaters and my friend slept in her jacket. There was a crack to where you could see the light by the door even with it locked. Maybe the air was escaping through that. The tv also didn't work. The wifi was unavailable.

Did not have breakfast was unaware you had it. Room was very clean, but I checked it at eleven on a very cold night. Room was extremely cold, and heater was not up to the task. Called front desk and asked for a blanket which was provided by the girl at the front desk. who was very pleasant She came up and adjusted the temperature on the heater. The staff was attentive and friendly.

Temperature of the room and inability to warm it up, did not sleep well.

Clean room, clean bathroom and toilet, quiet atmosphere

I had email confirmation of room on 1st Floor but staff didn't honor it upon checkin.

No aircon!!!!

The front desk clerk was very nice. The motel was close to the surgery center where I was scheduled early in the morning.

Shower floor was dirty. No towels in the room, so I had to go to the front desk. I was told they didn't have any washcloths, but I could have two bath mats instead. Room was too warm with no way to adjust the temperature. Bed was uncomfortable. Property was noisy. Lots of people milling about outside.

Didn't have breakfast. I don't drink coffee. Location was perfect for nearness to the hospital where I had a procedure scheduled.

No soap in the bathroom. No shampoo, Only one garbage can for the whole room, in the bedroom not in the bathroom.

We stayed in a Motel6 in Albany...it was wonderful clean and staff was hospital friendly. We thought we become a member and check in again in a Motel6. We booked a Deluxe room for a "late minute" price. We got a different than on the picture, we choose when we booked. It was loud, had damaged fly screen shield and what had made us cancelling the booking...the desk stuff told us, there is no other room available, but on their website it was written 'one is left'. We are tourists, but not stupid. Thanks for this bad experiance