The staff was very pleasant. Very clean room

The tub could have been cleaner and the pool is a Jacuzzi in size 🤣

I really enjoyed how the staff was very friendly, as well as went an extra mile, too accommodate.

Breakfast options,wasn't the best on Monday.

We were here for a week, visiting family in Charleston. The woman that works at the front desk from *day shift, around 6/7 to 3/4 was so welcoming. She made us feel at home and enjoyed talking to her daily. Also the women who prepared the spread for the morning breakfast was also amazing. A joy to speak with regularly. The tub flour could use a cleaning every now and then and the bed could be more comfortable.

Included in separate paragraph

Very clean, attractive neat

Would prefer a firmer pillow and a throw blanket

Service

N/a

Prompt friendly and very courteous Professional

Everything was amazing, the staff is amazing CANT wait to come back

Nothing

Good breakfast, good location to shopping

Smell in room

The very nice lady at the desk.

Location to airport

Did Not provide early airport transit, shuttle started at 7am. Our Flight out was 5:30an and had to pat $30 to an outside shuttle company. Alsi the bed mattress too soft, seemed to be worn out.

Small bathrooms

The staff was super friendly!

no complaints

great location. beer and wine cocktail hour was a nice touch

the sink and tub were clogged, and it did not smell clean

Loved the huge, super comfortable bed and pillows!! All of the staff were friendly and helpful. I chose the hotel due to its proximity to the airport (and the airport shuttle) and the outlet mall, and it turned out to also be within walking distance to many restaurants. Another selling point for me was the lovely outdoor pool area, where I spent a day recovering from jet lag! I also enjoyed the free breakfast, it was really nice to be able to wander downstairs to a good breakfast in the morning.

The Bookings site said 24hr airport shuttle. I was told to hire an outside vendor/ driver to take me to the airport.

great staff and wonderful location