Nice quiet friendly staff

I have been charged 3 times for one night stay Like I am rich or something I called this online company called travluor for 54.54$ and I gave the motel my information and I was asked for my card. When I checked out I noticed I was charged 56.32$ figures r only one night Saturday I accidentally scheduled a room online and immediately tried to cancel it. Just to find out I could not do it because the manager is not on duty so I couldn’t cancel in less than 5 minutes. I was now being charged and I am in Alabama not Virginia trying to explain. Sent a letter and now just called and was informed Muriel was going to be in from 11-7 instead of 3-11 No reply still from them and frustrated

The staff working at desk was rude, from the time I pulled up, though I was in the wrong parking, she could’ve been a little bit more friendlier to ask me to move…I didn’t realize I parked in The veteran reserved space… And after I move car… It was no type of friendly greeting from her, two steps inside the door, she stated “Do you have reservation”.. as to say if not why are you here… So with all of that, I decided to go else where to spend my money ….

Staff unfriendly

I am 74 years old. I am a type 2 diabetic with problems with my feet and legs. When I checked in the staff informed me that I would be on the top floor, which is the 3rd floor. There are no elevators. I explained that I had bad legs and feet to climb 3 floors. Her response was, "Its easy. Youd can walk it". I will write a letter to AARP and a couple of other senior websites and make sure that no senior ever stays here again. The room was musty and smelled terrible. I guess that is what happens when you have a 3rd world people who buy a rundown hotel.

close to highway

odor outside. not hotel though

Location by the Interstate.

It isn’t what I didn’t like but it was not up to my expectations for Super 8 from my previous experiences with your business. The management was very friendly. I believe it has to do with more of the customer base in that area. So, I will still stay at Super 8 in the future if convenient.

Great location good breakfast and very comfortable beds will stay there again and recommend to others very large rooms and bottom floor was inside access to room.great place to spend night and easy to get back on 95

Not much.

There were hairs all over the bed, floor, and in the bathroom. No coffee maker, no Radio, the refrigerator was loud, the sink faucet was loose, the faucet for the shower didn't work well and there was no stopper for the drain in the bathtub. In general, the furniture, walls, and ceiling had scrapes nicks, and dents. generally, everything was in poor condition. I understand that to offer these prices, one needs to cut corners, but this was too much.

Room was comfortable enough and clean.

The whole building smelled badly. Staff gave huge hassle over legal service dog. Asked for non smoking room and got a smoking room. No desk in room like it states. Needs updating all around.