Location to the Plaza, morning staff were so friendly at front desk and for breakfast, bed and linens very comfy, fireplaces with the pinion wood burning added to the charm as well as the Christmas decorations. We will certainly return in the future.

Room temperature was 75 degrees and it didn't appear thermostat worked. Even with it turned off the room was hot. We had to leave bathroom window open to keep the room cool enough to sleep. GFI outlet in bathroom would not hold anything plugged in. We had dinner in restaurant first night and the food was excellent but the waiter was often no where to be found. We waited for menus, we waited for him to take our order (bartender ended up taking our order) waited for our check which I ended up having to ask bartender for as well.

Great location and breakfast was wonderful

Tight parking lot, but is what is. Little dated, but still very nice.

The breakfast was great

Nothing

The breakfast was very nice. The location is excellent for staying near The Plaza in Santa Fe. The parking was very convenient. The hotel has a Bar / Restaurant on site which has great drinks, good service and affordable food. There is also a van that will pick up and drop off guests to local restaurants and attractions. We did not use it but it is a nice feature.

The room was nice but not fancy. We requested the first floor and it was a little noisy in the parking lot at night.

The location was excellent - not too close to the hustle and bustle but easy enough to walk - if you were crafty, it toook just 8 mins to arrive in the central plaza (just walk thro' the carparks!). The patio for breakfast was pretty and peaceful; our room was spacious and comfortable; the little laundry room was a boon; the parking was easy to manage and the members of staff on the front desk were very helpful and obliging.

Only one thing. In the evenings the bar was not very lively; perhaps because it needed to close early or because full dinner was not served. I felt more could have been made of this really very pleasant 'destination'; a little more flexibility and promotion - not just in-house, but to outside visitors as well.

Very clean and unique property, great location as well. Staff was friendly and welcoming. Came here with my kids and they loved it.

We loved the staff. Everyone was so cheerful, kind and helpful. We received excellent advice on where to go.

Housekeeping could be better. They failed to notice when we needed things. I had to ask for more shower soap. When I ran out of shampoo and conditioner, I started using what I had brought. On our last day we resorted to using the extra box of tissues as toilet paper. They really need to canvas the supplies everyday and leave a full supply. We should not have to ask for things.

Staff was extremely nice & friendly. Facility was very comfortable. Complimentary breakfast was amazing!!