Room was very clean.

For a King Suite, it fell far short of expectations in perhaps the most important aspect: NOISE. Frankly, it was as if the interstate were running through the bedroom. The traffic noise was horrendous. I kept wondering why they stuck us on this corner of the hotel. The front desk agent was snarky and humorless and in no way welcoming. She put a 4-digit number on our room card without sayingnwhat it meant or how to get there.

The pool was very enjoyable and clean.

Never seen more rude, slow or inefficient hotel staff. They didn’t even respond to a greeting when we entered. Even though we paid in advance, we waited for 20 minutes to check-in, because the staff was waiting for a single person in front of us to finish a phone call. She was very offended when we asked politely if we could check-in in the meanwhile. When we finally got to check-in, she asked for my drivers licence and was very obviously annoyed that it is a foreign one and said she’s not gonna fill any of the details in because she has no idea what any of that means.

Breakfast was as expected. Some comfort inns offer bold coffee option which I prefer.

Bold coffee option and more fruit for breakfast as they only had apples left at 8:30.

Comfortable bed

We were told 2 different prices didn't get the deposit back. We were charged for 2. Staff were not friendly or helpful. Chips in the bathtub, soap holders in shower had broken off and not replaced

easy to find.

car broken into, staff did nothing won’t cal back to look at footage

Most everything was good.

Breakfast buffet could have been better

The clerk was on phone with a client while I stood at counter in terrible pain I thought it was terrible because I’m 71 and was in so much pain I had to leave the desk and sit until she could help me She did offer to help me to my room It was SO noisy from semi’s and car It was terrible I will never stay again

Service and noisy

friendly, clean, comfortable

n/a

great location clean

all was ok

Bed was comfortable. Breakfast was good.

Noisy from truck traffic. Crowded at door to get suitcases inside. Didn't like sink being outside of bathroom.

Most of the staff was very helpful and courteous.

No available parking. Several guests double parked, an r.v. and multiple busus took.up serveral spaces. There were no towels at the pool. When we asked for some towels, housekeeping only gave us one (there were 7 of us). No extra laundry bags were available when we asked for some. Cleanliness wasn't up to par. Room and hallways smelt musty, and carpets were stained. Pull out bed sheets were dirty. There was no available crib even though I had requested one at booking. I was offered and given a pack n play, but it was filthy. Thankfully, I brought my own sheet. There was trash (chicken bone) right outside our room door upon our arrival.

Location

Location, highway noise!

The location of the hotel. Close to many shops and restaurants. In a nice area.The staff treated us very well.

I have no complaints. Everyone was very nice.

the location

mold in toilet and shower

The food

The cleaning

location

no pool or hot tub

almost everything

the bottom of the shower was badly stained from dirty water sitting in it not anywhere near Comfort Inn standards to the point that I used the hand towels so I wouldn’t have to stand directly on it.