Best Western Premier Helena Great Northern Hotel

Great location. Large room.

Breakfast could have been better.

A very nice hotel clean seems new nice loby

Not in the center however in a walking distance

The room was clean and parking was easy

Parking - the main lot was ‘closed’ so we had to move the car to a back parking lot which meant the only access was up some steps which was difficult with suitcases

The location

Uncomfortable room, no comfortable chairs in the room and a very small sink in the bathroom definitely not enough room for two people. We felt very cramped. And in Montana, you would think that you would have great views, but our view was of the back alley dumpster. AC was not working when we arrived and spotty throughout our 11 nights that we had booked when we complained. They sent a maintenance lady to look at it who opened the door and said oh it’s freezing in here and I said I don’t call 75° freezing, nor does the sweat running down from my forehead, she offered to bring us a fan and told us we could open the windows. I looked at my wife and we were both like we’re on the first floor facing a dumpster and we’re gonna open the windows? When the lady brought us the fan it was so caked with crud that it was totally disgusting and I told her there’s no way I’m turning this thing on to blow on me. So as far as value no it was definitely not there. I felt like we should’ve been refunded at least one or two nights.