Nothing

Called and emailed hotel about a death in family and no response from anyone at the property and was still charged

Toby was awesome, very helpful and friendly

Gwen on the front desk was amazing and extremely helpful and polite

Kids running around corridors from 2 am knocking on doors and screaming and playing in corridors. Rude staff members over charged and some front desk staff very rude and unhelpful. Wifi not working room key stopped working multiple times

view of the lake from my window

no bar/restaurant and could hear people in room above me walking around and getting ready for their day.

This hotel is our usual place to stay while visiting family. It's clean, comfortable and close by.

The hotel lost power the night of 12/23/22 due to a storm. There is no generator, so we were forced to leave the hotel the morning of 12/24 and stay with family members that night. We received nothing but shoulder shrugs at the front desk from the teenage hotel staff as to when power might be back on, nor were they optimistic about us getting refunded for the night we didn't ( couldn't with no heat ) stay. We were on the second floor in an ADA accessible room- thankfully we were able to take the stairs, Still it was unsafe as there were insufficient lights in the stairwell.

It smelled like POT throughout the hotel.. We can't smoke cigarettes so why would Allow smoking marijuana in the stairwell and hallways. Gross smell.

nice rooms, but a little pricey for value. breakfast is wasn’t fully ready when it was supposed to be. nice location and quiet.

needed to call for extra towels and blankets. it’d be nice to furnish with these in advance. otherwise very friendly staff

The room, hotel and breakfast was excellent the first night. I will say I was impressed with the silk milk, yogurt choices and a variety of breakfast items.

We booked another night instead of moving on like planned. We were told it was the same price, only to find out when checking out that it was jacked up. They were not over booked either. The breakfast that was supposed to start at 7 was tardy and food that was there was from prior. It took a bit for them to bring new food out but lots of stuff was left over. Bread was stale.

clean

upon arrival our room door was unlocked and the entry floor had some slippery chemical on it that I almost fell.

Location was nice. Lobby was clean and beautiful

Used soap in the shower Garbage not emptied. Disgusting dressing in garbage

Staff was friendly and very responsive. Facilities were very clean.

ok but no hot food one day

the bed was very uncomfortable; the pool was closed; the ac system was very noisy - woke us up when it came on; the phone on the bedside table was not working; the tv was not working, the person who came to look at it said that new tv had just been installed but they were not working yet; room was not clean - short handed was why we were told

The breakfast was ok

Our first room we were put in was dirty and we asked for a different one. They had one available and we moved. The floor was dirty but we dealt with it.

It was good

Room was clean and bed comfortable.

Breakfast could have been a better

Staff was friendly.

Breakfast was undercooked. No coffee, garbage bags in the hallways, dozens of towels soaking up leaking AC unit in the hallway. Dirty towels in our bathroom, bell cart had flat tire. Only decaf in rooms, outdoor seating area had overflowing garbage in trash can. Bathtub clogged.