Ubicacion

Los elevadores en malas condiciónese No hay rampla para carritos ( handicaps) en los accesos laterales

The staff was friendly

The Continental breakfast could be a little earlier for us people that have to leave earlier

Huge, amazing resort style pool and hot tub. The renovations updating the hotel rooms surely are refreshing and comfortable…very impressed👍

Perhaps the construction going on in some parts of the property.

Pool is open finally

The air conditioner did not work… did not get it fixed…

location and price

I called the hotel before I booked the room to ensure that they had a working treadmill. I was told that the work out room had just reopened and all of the equipment was working. I asked again upon arrival and was told the same information. The next morning I obtained the key to the gym from the front desk. None of the equipment was working. I returned to the desk and was then told that due to Covid the equipment was not yet working. Our number one priority in selecting a place to stay is a treadmill. Needless to say that we were more than disappointed to learn that we were lied to.

I think that a refund should be applied as I booked 2 rooms under Barroso. We could not use the pool and the child was extremely disappointed as he did not understand. The air conditioner did not work properly extremely hot and no sufficient lighting in the room and the elevator was not working.I booked for both rooms 2 double queen ( i thought) and got 1 double full. Not a great experience

We could not use the pool and the child was extremely disappointed as he did not understand. The air conditioner did not work properly extremely hot and no sufficient lighting in the room. I booked for both rooms 2 double queen and got 1 double full. Not a great experience

Breakfast, no internet connexion during our stay no swimming pool as well, check in not ready when we arrive at 8PM …

Everything

Everything was great

Everything was great I think they should let the guest know that the pool is not working right now

That the pool wasn’t working

Location

Dirty. No Amenities, poor and low quality breakfast, no decaff coffee, not even in the room. One iced maker on the 1st floor for the whole hotel ! Elevator smelly and dirty. The room is a good size but smelly. No Ac in the bathroom, dirty carpet. We will not stay there again. We understand Ian was really bad to all Floridians, but if the hotel ia not ready at least, you should offer better deals for what hotel will provide. We read the reviews but still give I a try thinking the hotel will learn from the reviews . I message the hotel from the app the day before the arrival. No replied. It's sad. Hope this time you listen to your guests

Friendly front desk

Creepy location, no directories for room numbers, barely find the room, for some reason in almost empty hotel they gave us room in the very end in the very back, I didn’t feel comfortable to stay there nor to leave my car parked between construction containers in the middle of nowhere. I left about 3 hours after check in. Couldn’t risk my family to stay in such place.

NOTHING

The room had bed bugs or some type of bugs in and on the bed. I checked in, saw the room, pulled down the bed linens to go to sleep and bugs everywhere on BOTH beds. I took pictures and went to the front desk to check out. Terrible experience. I shouldn't have been surprised when I walked through and passed rooms with all linens stripped and mattresses on the floor in each room. I actually thought "I hope that's not because of bed bugs", but it was because of bed bugs. Your hotel has a very serious problem and these weren't just ones that crawled in and ended up in the bed. It was disgusting. I checked out immediately after and was told I would be refunded minus a $25 fee. Which is HORRIBLE to do to me considering I was so inconvenienced and had to check out at like 1 am and had only checked in 15 minutes prior! Horrible with the fee for something that was YOUR fault - not mine. Never ever again will I stay in a La Quinta and I shared this with the other hotel up the street I stayed in which was wonderful. I also shared it with the locals. I was screwed over with the fee. I will never have anything positive to say about your hotel. I will however, continue to share my experience with La Quinta. Thanks for nothing.

Front desk young lady pleasant and informative. Beds comfy.

Slight odor in room. Understand still recovering from hurricane. Slight in 2nd floor floor..informed front desk. Didn't have fear floor would give out. Hotel's number is wrong on Booking.com. # on Booking.com rings a nice gentleman who stated he gets several(!) calls a day for hotel. Said he informed someone about this. Not resolved.Please fix fix!

location near sanibel causeway

run down dirty stinky

Bathroom was super dirty, it’s over priced for the value and should be able to let guests know before they even book that pool is green dirty and won’t be open til June ridiculous in florida spring time no pool

The room was clean and the bed was comfortable.

The breakfast was terrible! The pictures on the site look nothing like the location! The staff was not helpful at all!

big bed great customer service

no pool

location to work

rude staff. received no pillows as instructed. was talked to rudely and the staff told me she didn’t care that my sons didn’t have pillows!

friendly staff

the swimming pool was closed