The views were superb and the building lovely

Even though they were pleasent enough we did feel that the reception staff could have helped with booking restrictions and trips for us in the area. They seemed rather worried about everything and had to check with their manager. Getting our coffee sent to our room in a proper cup instead of a disposable one was challenging though! Very expensive breakfast. Excellent dinner for a special occasion.

Location, facility, views.

Nothing.

it was rich with history of the town and the building on the inside looked like it was from the titanic the flowers throughout the grounds where magnificent. staff was great

we loved it all

Everything!

Gorgeous view of the lake , we enjoyed the pool n hot tub. Great food and drinks

I only have positive comments about this place . Next time we will book a massage

wonderful location, beautiful dining room, close to the center

Location sscenary breakfast was the best, no phone policy was a little harsh, I had an emergency call and was told to get off my phone and that wasn't appreciated!

Parking is too tight and I ended up backing into one of your bolder and damaged my tailgate , rear quarter panel and tail light on my new 2022 truck, not happy

Location nice; great view of the lake and mountains from our rooms. Could walk to town. Feels a little like you’re roaming around an old relatives house. Which is cozy and pleasant but also there didn’t seem to be a lot of staff.

Went Dec 2021; just before omicron so covid not as overwhelming at that moment. However, there was no room service (somehow this was related to the when we inquired): food delivered in plastic containers in a paper bag. No plates. Tea came with a carafe of hot water and paper cups. Food options not very diverse and not a lot of healthier options at the restaurant by the lake. Bar doesn’t open til 4 so if you want to be cozy by the fire with a little hot toddy after skiing you have to wait til then. Tbh, I just prefer a hotel that is more about “yes” to clients. Frequently felt up against hotel rules and schedule. staff were totally helpless when we needed to get transportation quickly to the mountain. Had 2 taxi service numbers, and I think one was not operating.

It’s a beautiful hotel. We’ve stayed there for over a decade. We’ve never booked through the app before.

I think we got a poor room because we didn’t book directly.

location and views. old world charm.

nothing really

The View Restaurant was incredible. Mariah our server was so sweet and attentive.

All 👍