Overall Quality

Remote Car Park. It took almost a month and several communications to get back the $60 securtity deposit !

Breathtaking views and truly the best staff I have ever stayed with anywhere!

The views, food, and service were the best! I was disappointed that the lifts were so expensive for off season.

The breakfast in SeventyOne restaurant was very good, but coffee was hardly warm. Croissants, both at the SeventyOne restaurant and Atrium, were excellent. The accessibility of all hotel facilities is great, the swimming pool large and nicely warm, 3 jacuzzies with enough place for everybody and with wonderful views, enough towels etc. Bathroom very comfortable, beds excellent. At least one or two softer pillows would have been appreciated. Location of the hotel is great especially if one has the car to reach Alta ski place. However, there are shuttles going every 30 min. Aerial restaurant has fantastic views and excellent food. Everything in hotel is readily accessible, such as pool and all the restaurants. There are 6 elevators and waiting time is close to none.

A hot coffee should have been served at breakfast in SeventyOne. However the croissants and coffee espresso drinks in Atrium were way to expensive. and the tip offered is additionally huge. At least one or two softer pillows would have been appreciated. Most importantly we were not allowed an hour late check-out. A kind person at check desk would have been appreciated. It may be that some other personnel would have been kinder? Especially as we paid more than $700 per night for 5 nights. An hour late check-out should not have been a problem. Rustler Lodge, where we have family members, has check out at noon..

Cost and billing