They took care of it

Our truck has bulet holes. We got shot at

Nothing. Substandard .

Frontbdesk staff need help be trained for PR type of work. Door dead bolt was not working. two lights were not working. Nobody on site to fix ! Arrived on a hot day. There is NO cold drinking water available, even to buy.

Still have not yet returned my deposit from the last day or the most recent stay and also overcharged my card an extra $300 when it was put back however we took the deposit back and said they will fix the problem but has not yet to fix the problem now I miss seeing a deposit from the last state in this today which is $200 upset and still have not got in touch with hotel management after calling three times in one week they keep telling he will call back and say he is busy so have to dispute with my credit card but extra $200 for deposit one from last time one from this time the breakfast is not what it says also when I realized when I was checking out at the front desk when he was so called fixing the problem I had realized that I forgot my brand new all black Nike shoes that I just bought for my security guard company because I do security and I need a new all black shoes he didn't allow me to go back in and it was only 10 minutes after the fact so now I'm out of 100 and 40 bucks for the shoe

The staff was okay Steph are you with each other in front of guest manager yelling at housekeeper in front of guest went to the store and got a few items was putting my items away had like a two to three minute Paws to go pee came out of the hotel the rest of my bags were already going that fast made it to play to the office and manager didn't say or do anything or even call back and was considered busy every every time when asked to speak to him

I actually like everything about the property. I enjoy it. I’ve stayed here multiple times I prefer this hotel over any hotels in the area very clean and affordable

I had an incident where I booked, checked in stayed overnight booked again the next day and paid at the front desk left all day slept in the room woke up again the next day, which would’ve been the third night of me paying, but when I went to go extend my day and pay again for a third night. I was told I didn’t pay for the night before which I did because I went up there and paid myself and sign the receipt also have proof of payment in my mobile app through my bank. I would have stayed for three days but only stayed for two nights I ended up checking out because you’re very rude. Employee stated I didn’t pay the night before, but was in the room all day and slept over night

I didn’t like anything. dirty. old. and need a remodel. nasty old carpets. keep your shoes on in the room.

everything was terrible. The his hotel needs to be demolished. old. outdated. dirty. mold. water damage everywhere.

In room coffee, small breakfast, good towels, room spacious with table, lounge chair

In experience staff. Failed on handicap room even with conformation and given 2nd floor and furthest from elevator. Request luggage cart to help and failed to provide

great service, front desk agent Stefany was an excellent, very friendly and professional!

great parking

Close to I-5, 10min to downtown Stockton. Close to mall and Restaurants. Friendly helpful and communicative staff from desk to house keeping .

Worn mattress, skimpy breakfast selection

Quiet, clean, breakfast

TV didn't work the first night, hair dryer didn't work

Bed and room size was great.

Rug was torn at the corners and not leveled at all. The bathroom needs a makeover. Barely any hot water and toilet too low to the ground!

Just ok!!

Easy to get to, quite.

Close to food.

The staff was wonderful!! Not only were they accommodating, but friendly and I genuinely enjoyed talking to them. The breakfast was out early and smelled delicious. The parking was plentiful and there are lots of places to eat nearby. It is right next to the freeway so conveniently located.

The first room we got was not clean at all. The floors had not been vacuumed, the table was filthy and there was hair on every inch of the room. The shower was also covered in hair. The walls were filthy, especially around door handles and above the bed frame. When I asked for a different room the lady who helped us was kind and helpful. The second room was not much different. The shower had less hair and the table was cleaner. The beds were clean. The tv however was stuck on the menu option and the remote only worked to turn it on or off. Quite a few people were yelling throughout the night as well, but that is not the hotel's fault.

location

This hotel is overdue for renovation. There needs yo be deep cleaning. Our room smelled.

Staff was great and super helpful. Bed seemed clean

Rooms are very small and dated. Stains all over old teal carpet, several cracks in tile in bathroom, and there was a wet rag left in counter in bathroom upon arrival.