Extra linen’s. The staff could only the dirty sheets, there were no clean replacement blankets. The shower and sink would not drain. The staff tried to help as much as possible. Will definitely find another hotel when I stay in this area again. No discount on the payment nor did the day manager try to help with anything.

This should be cancelled

Nothing

Room was dirty beds are terrible

The room was very clean and the bed very comfortable!Enjoyed working out in fitness room and breakfast.

The pool was unable to be used.

it was a nice and quiet location off of the interstate, it came with a refrigerator and had tons of places to sit in the room including a couch and a cushioned bench. For the price this king room was booked for, it was fine for one night.

On arrival, we found that the front sliding doors were not working and had to manually be pulled back, elevator needed to be cleaned inside and out pretty bad, the water accent out front needed to be cleaned out as well.. it was so full of algae that it looked a little like grass growing in it at first glance. And the bathroom floors need to be cleaned really well. It is really hard to get the grout clean around those larger tiles.

the breakfast was good

elevator that works, room being cleaned each day, tv remote that works

The front desk person Alexis was very helpful and friendly. The location was great

The rooms need to be upgraded, and housekeeping needs more training. The room had roaches, and they were crawling on my children. The juice machine a portion of it was down, and no one tried to fix it. The other front desk worker was very rude and unpleasant and unprofessional. I have stayed at this property several times over the past few years, and the property has just gone down. There were several times there was no staff working the front desk and hotel was left unattended, and guests were left to fend for themselves. It was always a shortage of clean towels, and on the day of check-out, there were no front desk personnel, and we were told to leave the key, and we would be checked out when someone arrives. I would suggest the owner pop up more frequently to assure that her property is being cared for. I have no interest in staying at this property again.

Convenient

1st Well we had 5 people and 3 Towels etc. 2nd no soap! Was given 4 shampoo bottles. 3nd NO toilet paper in the whole hotel! I was given a small box of Kleenex and the attendant said the boss told them to use all the toilet paper they had first!! 4th they would not answer the desks phones! I will not go back nor suggest.