Kristina was so sweet and kind. Me and my husband came for a second honeymoon and she treated us so well. The accommodations were great. Whenever we needed something the staff were so quick to help

The remote didn’t work in our room but they immediately gave us a new one

centrality of locations to restaurants

would have liked to pay a lower rate

Location was good and both the lobby and bar were what you would expect from a Hyatt property

Rooms, hallways, and common areas were dirty and unkept. The room was outdated and spartan at best. Beds weren’t made properly and housekeeping is every 4th day unless requested. No wonder it’s such a dump.

parking was convenient...location was why we stayed there...good for our purposes...

Bad room....out of all the unoccupied rooms we were given a room with badly "fogged and moldy" glass window...to the point where we kept our drapes closed because it was so unsightly,,,, also the toilet was not properly cleaned when we arrived..

nothing

poor make up room

always nice to go back to the Hyatt Regency Schaumberg

Room was very clean, hotel is gorgeous, staff was nice

Could hear EVERYTHING going on in the hallways, down to the elevators

The atmosphere was over all ok

First of all, we were never told that breakfast is not included. I may have missed in the booking but when i did my check in the front desk only told me the breakfast is from 7-11 enjoy it. I did not know it will be extra cost. Also our shower had issues, door was getting jammed. And pool is definitely not what is showen in the photos online. Would we recommend to our friends, at this moment probably not.