Nothing

The hotel looked like I had been hit by a hurricane. Our room smelled of urine and was very moist. All in all a very unpleasant experience

Very good. Very clean.

Pool wasn't working

Breakfast was seasoned very well, but slightly cold. The best Biscuits I've ever tasted. The staff was very friendly. There are sliding glass doors in the rooms so downstairs is easier to load and unload your car if you have a parking lot room.

The facilities are very run down. It was extremely humid and felt as if it has flooded in the past and has molding moist carpet that leaves an unpleasant musty smell and heavy air to breathe. My son had constant asthma attacks as a result. The towel rack in the bathroom was peeling. The bathroom door was falling apart and wouldn't open all the way. The refrigerator was off upon arrival which was inconvenient as I have medicine I needed to be refrigerated. The refrigerator is definitely going out as it is very loud. The microwave was dirty. There was hair on the towels and sand on the bathroom floor. The soap apparently gets left in the room if no one opens it because the packaging was sticky and had hair stuck to it. The nightstand drawer had white powder all in it so I did not use. There were dead cockroaches under both beds. The toilet leaked significantly enough at the base that we had to keep a towel around it. The hotel property is easy to get in to but dangerous to exit as traffic is fast and its at a blind curve. There was a suspicious individual who tried to approach us in the parking lot, probably to ask for money, but we got in the room quickly. The security latch on the door was broken so we couldn't properly secure ourselves in the room throughout our visit. There is a dairy queen across the street but anything else is a 10 minute drive on interstate roads. The price was slightly better than other places, but not enough for the disrepair of the property. I would pay the $100 more and book a nicer location next time.

The room was good. I give it a 7/10.

The shower had a slow drain. Overall, not a bad experience.

We didn't have breakfast, but it's okay. The location y nice and accessible.

It is important to maintain a good state of animosity in the customer service area, even if our day or shift is hard. The client should not persist that things are going wrong. And appearance is important too. It is just an advice.

Breakfast was really good - staff friendly at check-in - the facility was huge - pool and garden courtyard lovely - balcony was nice - bed was comfy

ceiling was falling in - leaking in hallways - buckets catching water

Não sei, fizeram overbooking e não puderam me receber.

Equipe péssima, terrível. Fizeram overbooking e me mandaram embora.

Sam the breakfast staff was exceptional in every way. Personal was lovely, she had all my questions answered and when she didn’t know an answer she went and found it for me. We just love her.

The coffee in the room was bad and they had the same coffee down in the dining room. There was no microwave in the room, only 1 sitting chair and 1 desk chair which wasn’t comfortable.