Location

The room that I was assigned had a tub in the main room (not sure if they considered that a honeymoon room, or what), but it smelled like mildew. The side chair that was in that room, was so nasty. You could see very large stains on the chair. It kinda looked like large water stains, so I’m not sure how people had been utilizing that chair. Also, the iron didn’t work, so I went to the front desk to request a new one. The front desk clerk says the iron looks brand new, and I said I realize that but it doesn’t work. So, she went through a whole process of trying out different plugs behind the front desk to see if worked or not. I said I’m sorry, but I need to get a replacement as we have a funeral that we have to get ready for. So, she still wanted to test it out and say I wonder if we can return this iron as we just bought a bunch of new ones. I said., I have no idea., and she then gave me a replacement.

The room had an odor, maybe a cleaning agent. I was not sure, ran and grabbed a candle and all worked out.

We discovered the first room had that odor, they moved us to a 2nd room, which had the same smell. Maybe a little clorox agent or something. The hallways had the same smell. But all good, we were satisfied with our stay. Thank you

Staff was very friendly and welcoming , clean and neat hotel

No complaints

Breakfast was good. Location was good.

Bed was hard as a rock!

Breakfast in the morning

location to restaurants and parks

Room was clean

Mattress was hard and bathroom and room smelt like mildew.

It had a bed and an attached bathroom.

Online web site said my room would be on the first floor. Online web site indicated that I would have personal private parking. Not true. Staff had no knowledge of what was on the web site, and said the reason for my problems was because I made reservation online. The only room available was on the third floor. There was no restaurant, bar, or room service available. Poor view from the window. The sausage and eggs were completely cold at 7:30 am. Television had a 3-inch scratch on the screen. One of the room lamps was missing a lightbulb. The swimming pool had debris in it. The third-floor ice machine was out of service. Not the same quality as other Comfort Inns I have stayed at.