Bed was comfortable

Our microwave didn't work in our room.

Our original room was still dirty upon arrival. They switched us to a clean/ available room near the water facilities.

Too many kids in the pool area. The older children were wrestling & splashing. The younger kids didn’t stand a chance. The older kids needed parental supervision. But the parents didn’t care!

Water park great for the kids

Not much but maybe a little more variety for breakfast

bed bugs

the kids had a blast at the pool

the pool area could’ve been warmer. the pool could’ve been warmer. the slide hours were only 4-9 so that meant we had to find something to do during the day which wasn’t expected. wait for a room was a bit long considering checkout was at 11 maybe they need more staff. manager made it right!

The location was great for us.

we had a fair bit of issues with the key cards not working. The microwave in our room did not work.

we stayed here 3 separate times. First 2 visits were good & I have no complaints. Third trip we were placed on 3rd floor in a room they should have been ashamed of. Furniture was scratched with long scratches that looked like someone had scratched with keys or sharp object. Coffee table was broken with a support slat totally gone. despite 2 good stays ; the 3rd stay has made me resolve to never stay here again. I have already stayed at another hotel my 4th trip which was same price but we’ll kept .

Staff was very nice and our room was really clean and nice

Nothing