Affordable,location

Odd smell in lobby, wifi is weak and bumps you off a lot. Cell service is low 1bar in the room,phone buffers constantly. Breakfast is very small and basic but it’s nice that it’s offered.

All the front desk staff were cheerful, helpful and professional. In spite of a huge snowstorm, the breakfast crew was there when I came down at 7 am. They gave me an accurate assessment that I would be able to get to my local destination in spite of the storm. The breakfast was tasty and had what I needed. The room was newly rennovated, clean, spacious and comfortable. The location is great. Walmart right across the street, Japanese restaurant on the premises, close to Panera's Healthy Living and the Wilton Mall.

The snow plowing of the parking lot seemed haphazard and not very effective. They seemed to go in circles and I had to ask them to plow out some parking spaces so I could dig out my car and park it in a plowed spot. Even though there were just 2 or three hotel guests, no help was offered to dig out my car.

Friendly, comfortable and close to dining

Never seen a shower like it, took a few minutes too figure out how to divert water from faucet to shower head and tub squeaked badly. But had plenty of hot water.

No services at all Never cleaned the room or even removed trash from room or hallways. I completed the work early that I was in town for and because I prepaid through a third party company (Booking.com) I was ripped off by both companies and lost over $200.00 because neither one will credit me the 2 nights I didn't stay. They're both pointing fingers, saying the other is responsible, and Comfort Inn general manager even said he's not obligated in any way to refund me the $200.00 because I used a third party company. My company travels to that area for work once a month for a week for over the past 3 years. I will be finding another hotel. BEWARE!!! COMFORT INN AND SUITES and Booking.com I will not be using either one ever again.

The staff was very friendly and helpful. The beds were comfortable and the breakfast was very good. The room was clean except for the bathroom vent which was dirty. .

We didn't realize the hotel was undergoing renovations when we booked. The lobby smelled musty and parts of the hotel were blocked off.

Breakfast was decent

Breakfast could be warmer, units did not keep food warm enough. Cold eggs and meat.

Location

Under major renovation, construction all over hotel inside facilities.

Staff was attentive and nice. Very accommodating.

There was no pool,no use of fitness room and construction was going on with fans in the halls and plastic sheets on the corridors and doors. This place was recommended by a family member of the staff and it was not what I expected for the price. Hopefully the construction and renovations will be better for future guests