The staff is always helpful and accommodating.

it’s nice and clean

The lobby looked great. The check in clerk was awesome

But when we got to room it was disgusting. The room reeked of mold and water wouldn’t drain in shower or sink. Dead crickets behind toilet and mold in the shower door grooves. Humidity in room was stifling

WAY over charged me , even after I showed then the email confirmation........

Beds were great

the breakfast wasn’t very good. food was precooked

location

lady that checked us in was not friendly and didn’t provide any info other than here’s your room key. nothing about you will still be charged $9.95 sales tax that didn’t get paid thru Booking.com. or that there we be a $50 deposit held. Rooms smelled like wet dog/musty; the pool water was green others that booked directly with hotel didn’t have a $50 with held deposit js

We loved everything about this property! The room was a good size, the bed was very comfortable, the room was clean, housekeeping was phenomenal and last but not least, the staff was very respectful, friendly, and went above and beyond our expectations. Katie & Samantha at the front desk were the absolute sweetest young ladies and one of them even surprised my husband and I with free Bret Michaels Concert Tickets after we got out of work one day. To say that this was the best experience would be a true understatement!

The only thing we didn’t like was that the pool and hot tub were always in use so we didn’t get to enjoy it ourselves.

Pool not able to use hot tub was not working. Fixed later. Will not take cats.

Upgrade shower flow,drains clogged,never courtesy bathroom never had toilet tissue paper towels or soap or sanitizer. None of the sanitizer containers never were refilled the 20 days I've been here