The balcony was out highlighted area! The kids had a blast sitting outside looking at the lights

The pool area had ants And someone dog crapped in the hallway

the location

the back around was under construction so not a nice view book a steam side balcony room don’t get that

The staff is very professional and there’s always available we need it. The rooms are comfortable and the scenery in the rooms with the balcony are very nice and peaceful.

I don’t have any complaints

Check in was not good .. was given a room we did not book .. had to fight to get the room I actually paid for after being lied to my face … then got ignored at check out ! By the same girl !!! Unreal !!!!

Love the shuttle driver he was great !!!

Friendly, helpful staff! Plus clean rooms and excellent location!

Cold elevator

I love all of it every body was friendly and nice.

There was nothing i didn't like.

The property was near a lot of commercial retail. The back contained an animal yard.

The establishment is open to the public, so people who do not belong in the area have access to the property, which gives an unsafe feeling.

Absolutely nothing!

Our “King Suite” was tiny, outdated, uncomfortable, and unclean. Room was freezing cold upon arrival. Tile floors throughout never warmed. When the heat came on it blasted directly onto bed making it hot and uncomfortable on the bed while the floors remained freezing cold. Room was very small. It was difficult for my wife and I to get around eachother. Shower had several long hairs in it. The tub drained very slow and was nearly overflowing by the time I finished my shower. The shower curtain was to small for the shower. No place to hang towels in bathroom. Lack of outlets in the room. The heating units air inlet from outside the room had rotten wood framing. We could both sleep, between the uncomfortable bed and the obnoxious heating until blowing on the bed. We both had splitting headaches and upset stomachs at 3am so we packed our bags and left. I think it had something to do with the heating unit because we both felt better shortly after leaving. That was just the room. We tried to have dinner at the hotel. My wife ordered a fish basket for $15 which was 2 pieces of mushy/soggy fish and undercooked fries. I ordered a burger cooked well done. The first burger wasnt the one I ordered, so they made me another which was raw in the middle. This was my wifes birthday trip. We thought we would go to the Woodlands so we could see a band. The band that was scheduled cancelled. There was a fill in band, which we had to pay $10 each cover to see, which was a complete rip off. We listened to 2 songs and left. We also werent happy with the fact that breakfast is complementary during the week, but they charge $13.95 + tax on the weekend. We didnt stay ling enough for breakfast anyway. The front desk employee acted as though I was disturbing him when I checked in. I told him it was our first stay and asked about the entertainment. His answer was short and simply pointed down the hall and said everything is that way but the band cancelled tonight.