Comfy beds

Breakfast. I don't expect hotel breakfast to be great, but this is awful compared to other hotels. Hotel needs updated. Bathroom had tile coming off, black spots on the caulking. The top floor, has a lower ceiling. If my husband wasn't paying attention, he could've hit his head on the sprinklers.

Location

Cleanliness

The lady at the front desk upon arrival was really nice.

The room was DISGUSTING upon arrival. There were massive wads of hair throughout the room especially covering the bathroom floor. You could tell nothing had been cleaned from previous occupants. Sticky stuff was all over the computer desk. The plaster was chipping off the walls and there were holes in the wall. We pulled the fold out bed out and there was dirt and filth all over it. Putting it back up where my son could sleep on the couch instead of the dirty pull out, my wife was walking by the end of the bed and a wire sticking out horrifically gashed her leg wide open. We went to the front desk and they didn’t even have a first aid kit or band aid or peroxide or alcohol or anything. Thankfully I’m a diabetic and had alcohol prep pads with me so we used a massive amount of those to try to disinfect the wound as best as we could. Now she’s got to get a tetanus shot and a blood panel because god only knows what kind of germs were on that wire. We asked to speak to the manager only to be told there wasn’t one available. We left a phone number and requested to be contacted and still haven’t heard back. I’ll be reaching out to corporate about the matter as soon as we return home.

It was clean

Not enough towels. No blanket for pull out sofa

Location cleanliness

The hot tub was tore up both days we was there

It’s location and it was clean

Nothing

The breakfast was good! And the times that breakfast is available are very reasonable! Also the pool is heated and very nice.

If you have to travel around the area you need to find another way to go than trying to turn left from Cusick Road onto 129. You will sit there for ever before you get out. Also trying to turn left from 129 onto Cusick road to get to the hotel is a nightmare. Re route your GPS to come into it on a different road.

The free breakfast was great

I have never stayed in a hotel as run down as this one. To say that the facilities were in need of an upgrade is an understatement. The floors surrounding the pool were green and covered in algae. The walls of our room were stained black marks all over two different shades of paint. The bathroom had chips missing from the tub and the toilet along with a torn shower curtain and what looked like black mold all over the ceiling