Best Western Plus Altoona Inn

like the location, beds are comfortable, clean and staff usually very friendly and helpful

The gentleman who checked us in was not very friendly at first, we were told we could check in a little early and when we got there he said it would be 45 minutes. Then changed it to 30 then to 20. After driving to get there and then be let down was very inconvenient, but we made it work. Just turned me off of the place. And had to call a number to get help when he was right around the corner!! OMG!!! coffee maker in room 128 didn't work and left window blind didn't go down all the way.

Breakfast was adequate, could not figure out how to operate the assembly line toaster and there was no one to ask. Front desk staff were likely helping someone else, so I just brought the bagel I’d already opened along on my trip. The coffee machine that makes lattes and other drinks is a plus.

Breakfast was good

Location and staff were exceptional. They were very helpful with the problems we encountered.

Room light would not shut off; other items through out building being repaired.