Smoking room

Barking dogs all night long. Kids running around.

It was cheap

Overall we didn't feel safe

room was clean

Requested 1st floor, made reservations far enough ahead that I expected to be accommodated. Elevator and hall stank of cigarettes. Only coffee in the morning and it was cold.

location

the toilet was messed up and water overflowed because of the tank

Pet friendly

Them knocking on my door every morning

I loved the friendly staff and the prices

I couldn't close the bathroom door it was stuck open

The location was great. However, I learned that location wasn't everything.

The staff couldn't have cared less if anyone had come. They were not polite, nor did they have answers. always, "I don't know." I had a three-day stay, and yet they only approved a night's stay on the door card, requiring me to go back to get it updated each day. I had a non-smoking, disabled room. The hallways, room, sheets, and blanket stunk of cigarettes. On Monday, they hammered and sawed until 8 pm. There was shouting and screaming on Tuesday night between 2:30 am and 4:30 am. I called to see why I was awakened, and the staff hung up without a reply. Then, he turned off my phone so that I couldn't call again. The wifi was iffy (on and off). The television channels were pathetic; you needed to sign up for Netflix, HULU, or Disney (and pay a fee) to watch movies, as far as I could tell. I told the staff the heater didn't work, and they asked why I hadn't notified them (in an accusatory tone). I didn't turn it on until 10:30 pm, so I thought it was too late to fix it. However, they did have the heater fixed for my last night.

nothing

everything, it was messy and staff were rude