Red Roof Inn & Suites Midland
Über diese hotel
Eingebettet in Midland, dieses attraktiv hotel für 69 € pro Nacht ist ein phantastisch Option für Ihr nächstes Reise. Die Unterkunft Red Roof Inn & Suites Midland, die in Midland gelegen ist, verfügt über ein Fitnesscenter und eine Gemeinschaftslounge.
Ausstattung
Pool
Klimaanlage
Haustiere erlaubt
Küche/Kochnische
Internet/WLAN
Parkplatz
Waschmaschine
Fernseher
Rollstuhlgerecht
Fitnessraum/Fitnessstudio
Familienfreundlich
Karte von Midland, TX
Bewertungen
3.6/5.0
Gut(488 Bewertungen)
100 % verifizierte Bewertungen
1.0
Location seems to be convenient, close to the highway
Terrible service and attitude. The hotel didn't honor my "non-refundable" reservation made via Booking.com. It was 9:30pm and after a 4 hour drive I was told they got nothing for me and they did nothing wrong. The manager blamed Booking for overselling their rooms. I told him I made probably over 100 reservations via Booking and never had this kind of issue before. The manager simply said because I have never booked such a popular sold out hotel like theirs before. I was told to call Booking, ask for a refund, and that's it. I was stunned by the situation and decided to sit in the lobby to process my next step. The manager was upset that I questioned what he said and I had not left yet. He went into the office and lashed out at me, telling his staff and calling me bitch this bitch that, like I would not overhear him...
I was able to reach Booking for help and they have a procedure to verify with the hotel first. Before they can offer an alternative solution, Booking has to wait at least 30 minutes for the hotel to respond to their phone call or email. Sadly nobody in the hotel tried to help to speed this up by answering Booking's verification. So I waited another 30+ minutes till Booking's next step, which was finding me another place to stay and covering the price difference. Finally I was able to check into another hotel by midnight, totally exhausted.
Originally I booked with Red Roof for the location and lower price as I only need a quick one night stay. After this nightmare, I learned not to overlook bad reviews. Booking is more reliable than this hotel. This place is poorly managed and lacks business integrity. They don't concern the impact they make on the guests when they fail to deliver.
7.0
The staff was nice and the room was big.
That the towels didn’t get changed often and they look dirty and not clean. I asked for some new ones the next day and they still looked dirty.
3.0
Front reception was nice and helpful in understanding the condition
No coffee available. Breakfast is a joke. Dirty sheets and sticky tables.
3.0
Good wasn't very clean
2.0
Nothing
Everything is broken and not clean at all
3.0
Booked a room and called to confirm. I got there at 2am and they didn't have a room. Were very rude. The place is very run down
1.0
It had a microwave and mini fridge. It had an elevator.
The floors were filthy. Where the smoke alarm was installed there were over 1" opening in the ceiling over the bed. There was no hot water for a shower and no way to use the bathtub. Stains on the sheets. The hot water returned the next morning when I didn't have time to take a shower. I scheduled 2 days but checked out after 1. The person at the desk just said by and have a nice day. The corporate people said to tell the desk. I still had to pay for a second night. When I checked in they tried to charge me a lot more. I told them the price booking.com said. They said there were over $50 in added taxes. I said booking.com had the total charge. After going back and forth several times I finally had them agree to the price booking .com had.
1.0
not a God damn thing.... my reservation wasn't even honored and I had to find another hotel.... th worst experience ever at a red roof inn.... terrible
ownership
1.0
Room was given to other people throughout the night, had to downgrade not sure why, beds were uncomfortable.
1.0
Nothing
The front desk clerk cancelled my reservation and we were not informed until we arrived late that night expecting a room. It was difficult to find another accommodation for our stay that late in the night. We had to travel several more miles. It was great inconvenience!
6.0
Close to the Walmart and other things to eat
I was put in a room that the shower didn’t work for that first not, I was switched out the next day. But I still had to wash up.
1.0
That it was close to the event that I was going to
The staff were trained poorly in customer service, the facility was very dirty, there were dirty linens outside of the rooms all through the hall, it stunk and was very hot and musky smelling. It took 45 mins for the staff to check me into my room, I asked for a receipt for paying the room charge and the guy couldn't figure out how to give me one, when he gave me a paper that was supposed to be a receipt it was just showing the charge not that it had been paid, on the paper it showed that we were booked into room 127 but physically we were put in 126, I asked him to fix it to show the true room number and he crossed it out with a pen and handed it back to me, I gave it back and asked him to fix it in the computer but he didn't, I wanted this done so that if someone in room 127 messed anything up it wouldn't come back on me and me be charged. I DO NOT recommend this place to anyone
10.0
i’m just ready for them to have breakfast and their Coke machines and their snack machine
10.0
pleasant
3.0
location
advertised continental breakfast but has been under remodeling for 4 months. beds where very uncomfortable. no heat in the room. was very noisy at 3am so kids and I got no sleep. phone didn’t work
8.0
easy access to the 20 and plenty of gas and food places close by
2.0
Did not try the Breakfast
The Hotel is rundown it smells bad . We could here people having sex down the hallway. If the room had not been non refundable we would have left.
1.0
Sounded like a heard of elephants were move furniture around in the room above us until around 130am
8.0
Nice help
Rooms and ac didnt work
1.0
nothing, no where was there a sign to even tell you you were there. I didn’t stay there as the neighborhood was run down.
6.0
good location. comfy bed.
no towels provided. only hand towels and bath cloths
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Midland?
Der Durchschnittspreis für eine Anmietung in Midland beträgt 101 € pro Nacht. Diese Miete ist 32 € günstiger als der Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Red Roof Inn & Suites Midland aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Ja, bei Red Roof Inn & Suites Midland steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Red Roof Inn & Suites Midland haustierfreundlich?
Ja! Diese hotel ist haustierfreundlich. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Buchungsanbieter in Verbindung zu setzen.
Welche Ausstattungsmerkmale sind bei Red Roof Inn & Suites Midland verfügbar?
Wir haben 11 Ausstattungsmerkmale für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, haustiere erlaubt, küche/kochnische und internet/wlan.