updated bathroom, and room decor, ice cube trays, decent towels, great location to UK

the hallways reeked of smoke to the point it made me nauseated walking in and out which is interesting b/c it says the place is smoke free. The carpet on the spiral staircase and hallways is old and disgusting. The AC/heat would not go down from 82 thank goodness it was cold outside and I ran the fan 24/7 to drowned out all of the noise from doors slamming shut and people in the hallway. Not great when you work 3rd shift and have to sleep during the day. At one point is sounded like kids playing ball in the halls.

The rooms were nice and the staff for the most part were friendly

Found a roach crawled from under the microwave and was a little noisey at night and there are times there is no front desk staff available but all in all. A good place

the front desk ladies were an absolute delight!

location; friendly staff

spiral staircase to third floor is a little difficult with luggage/hands full

great location, clean--April at front desk was top notch and so helpful

tv remote did not work, heater did not work until unplugged and the plugged back in

convenient location

No elevator, spiral staircase not easy to manage when carrying luggage. Floors in the bathroom were sticky.

Location was great only 7 minutes from where I was working.

Having an elevator inside would be great so you don't have to pull your luggage up the steps, and also serving some type of breakfast.

Friendly staff . Easy check in

Neighbors fighting all night. Police were called

I can clearly say I liked the location because it was near Walmart, Kroger, restaurants, and gas stations.

I didn't like that this place didn't have an elevator. I had to walk up stairs to get to the lobby and my room, which was on the second floor. The front lobby had a 10pm curfew so if "anything" went wrong you had to call some number to get help. There was an aroma of weed in the lobby...I don't smoke so I picked up on it very quickly. Lastly my room wasn't that clean. I bought disinfectant wipes and spray to re-clean my room. I wished I had a mop to clean the floors because they were filthy 😔. My grandkids were with me and they walked around without their shoes on and their feet were filthy within an hour. I will not book this place again 😒

Dog poop everywhere. Even on sidewalk by back door

good location

staff was friendly… however called for a min extra blanket 3 times and asked housekeeping personally as well. never received the blanket. always crap piled up in the hallway…

everything was clean and up to standard. staff was very welcoming and open

the lobby and entrance reeked of stale cigarettes and smoking. This is very apparent to non smokers or those allergic to that. I wish there was a way to let people know of any know environmental allergies such as cats etc when booking a room. i didnt realize animals could stay in the room. This is not the facility fault. it was mine. I am highly allergic to cats and luckily had a room that never seemed to have one.

My stay was excellent! Great check in, friendly receptionists, clean, and I liked the grab and go breakfast. Excellent value for money. I travel around the world and this place was very easy and convenient. Only thing I’d change is having a ramp to roll suitcases up as well as a ramp in the lobby. I saw a lift outside but would have preferred a ramp. Than than that, it was great!

No ramp.

Amazing Customer Service! Clean and comfortable! Location is great! Will be staying there again in the future :)