Booking.com is a scam ! They booked me a room that did not exist at the location. They offered me a refund and never sent it. Gave me the run around for 4 weeks straight. Would not recommend at all !!!!

Smoking at entrance was awful Gross getting in and out Lot of young athletes there We don't need to smell like that

Breakfast was great! Wish there was more seating area. We had to wait for a table for awhile.

Breakfast was very good!

Need more seating in breakfast area. We had to wait a long time for a table as did others.

Location, amenities

hair dryer in room broken, reported twice to staff - nothing done about it

The facility, breakfast, staff and location were all fantastic!

Policing of the pool even a little would help, maybe you should go back to wristbands. It was quite chaotic, a number of people didn’t seem to actually be staying there just swimming with friends, lots of small children in the hot tub and diving off of it into the pool etc.

Housekeeping was extremely friendly and helpful.

The main bed smelled like a chemical or gasoline. the pull out sofa is joke. The springs of the mattress were poking through. The furniture was damaged from overuse. The laundry room only accepted quarters with no option to pay with a card or offer a change machine. The keycards continually did not work and had to be reset constantly by the front desk staff.

Staff was friendly. Bed was comfortable.

Pool was cloudy and hottub was grimey.

Location.

It was dirty. A lot of unsupervised children in pool/hot tub and running the halways at all hours.

location. pool great for family

a little pricey

There were large groups of people in the pool without wrist bands, the adults were drinking alcohol and not supervising the kids. The floor above us you could hear people stomping and running around until after midnight

Rooms were clean and beds comfortable. Pool area was good size.

Pool water cold and hot tub dirty. Kids running around late hours. Elevator made squeaky noises.

the setting

the chlorine in the pool was so strong it burned myself & my children’s eyes soon as you got to the pool area the chlorine burnt your nose it was uncomfortable to swim we had to keep getting out the water to wipe our eyes with the towels me and my children were sick had to get cough & cold medicine from cvs after the pool during our visit. kids coughing & choking & spitting in water while at pool . rude & unprofessional staff . check in isn’t til 4pm swimming pool was closed for 1 hour after we checked in staff inattentive to guest . dirty sheets on pull out sofa. AC under window broken fan doesn’t turn off . AC doesn’t power on had to unplug to stop the cold air .

Hotel area was fun

Bed was very firm and pillows very soft

fun for kids

All floors spelled like some adults were having a lot fun. Weed smell for days. Our kids kept saying it smelled like a skunk when we left our room.

The pool should be open later than it is.

Nothing.

The hot tub was broken. I didn't have a bathtub in my room. And the breakfast was burnt.

The pool was amazing for our family of six. It was large enough to accommodate all of the guests and was very kid friendly. Breakfast was also delicious, had plenty of variety, and was kids friendly as well.

The pull out couch was not super comfortable. That was not a surprise though.

I loved the Cleanliness especially when you have kids with you. The ladies who make Breakfast were Very kind and Attentive to my kids as well as my wife and I. The pool was an added pleasure. especially when you don’t have strong swimmers. our Kids Loved it. (twins 7,& a 10 year olds)

The People at the Front Desk,some seem to know nothing nor Cared. while some at least attempted. I don’t Remember her Name but Day Shift during the weekend. She was very Rude and Obnoxious.

Nice rooms, great pool area and breakfast.

Saturday night the pool was jam packed full of kids. It was incredibly loud and chaotic.