Staffs are nice.

One of the light bulb next to the beds was broken, and the laundry machines are out of function and broken.

Bed and sheets. Location, ease to be quickly by freeway.

Outside passages and stairs need to cleaned regularly. Breakfast room needs to be located closer to pool with windows to view the expansive property.

conveniently located safe gated parking lot pleasant staff

N/A

convenient / parking

they had security and one gate open at night

NA

No light to the table and also no power outlet. This makes me not able to work with laptop by sitting in the chair and table. I was forced to work by sitting at the bed that is not comfortable at all

Room cleanliness

The rooms are neat and clean and furnished with a lot of helpful items like hair dryer, iron, microwave and so on. I also like the breakfasts.

nothing comes to mind right now

Cleanest

Nothing

The internet was actually fast!

Was double charged resulting in being negative in the bank resulting in an overdraft fee. The room was not fully cleaned either with stuff behind the desk under the TV. There was a lot of trash. The vending machines were cash only and also they were blocked off.

Location is convenient, but too noisy. The facility hasn’t been kept up to minimize the noise entering into the rooms. Complimentary breakfast is ok.

-There were some trucks (guests) playing loud music in the parking lot and disturbing everyone’s rest. -The bathtub didn’t drain the water down. The cleaning person knows it, but didn’t report it, and if she did, it wasn’t fixed. -Toilet is lose, and when seating on it, feels like it will flip over

The breakfast

The manager

Richmond Point location

Everyone coming up the stairs to the second floor looked straight into my room so I had to keep the shade down. Then the room felt like a cell. One slow toaster is not enough for the breakfast crowd.

The price only

The smell of the nearby landfill, seems like an old hotel, exposed wire maybe electrical or TV line in the room on the ceiling. Very poor lighting. Staff wasn't too friendly or responsive after we left and left a pillow with kids toys in the room. They can't find them which seems ridiculous. Either they threw them away or someone kept them and they say they haven't seen anything after checkout. Just disappointing experience.

good location

very noisy

Amazing staff. Very helpful and clean.