The wood floors in the room

The stairway was dangerous for my daughter. No breakfast and no attendant.

The price was the cheapest. I was staying close by for work. Just me. There to sleep 1 night. No frills needed.

No shampoo. Nobody at the service desk. I literally left and went to the dollar store to be able to take a shower.

Glad they're remodeling & keeping the place fresh & updated.

The kisok check in was unexpected & confusing. Was uncomfortable with not seeing a physical human anywhere. Unhappy about not getting a receipt.

It was clean. Price was reasonable as well.

Our TV only had one channel. My husband was stuck in the room for the day and did not have access to any TV.

location & price

video check in. one of the light bulbs was not working. nobody to tell.

it was nice

nothing

No food, just coffee

Not in person check in,,,, weird

Check in was easy.

Service was horrible. I checked in on a Tuesday and asked for a roll away bed for Thursday night through Saturday night. Not only did they not provide it but when I demanded it on Thursday night because my 10yr old daughter had arrived, they claimed they couldn’t provide one. The “storage” room was next to our room and when the manager called the on call staff the phone rang in the storage room. The bed wasn’t available because THE ON CALL STAFF WAS SLEEPING ON IT. We checked out that night and the staff was horrible and unconcerned with the situation.

close proximity to C Bar C Expo Center. smells very clean and bed was comfortable

no one works at the front desk anymore. you have to use a kiosk and the people that check you in are in India and difficult to understand. hotel is very understaffed but the staff that are onsite are wonderful and work very hard to keep the hotel clean. since there is no staff at the desk there appeared to be a homeless man who was always sitting in the lobby or outside

Very comfortable and clean

Having to talk to a monitor to check in and out

How clean the place was.

NA

Checking in by talking to a computer screen. What a terrible idea! Holes in the curtains, creepy!

unable to stay at location. glitch in booking.com system. it booked us for October 7th instead of October 8th. got the confirmation saying it was for the incorrect night. I immediately called the hotel to explain it was for the wrong night and requested to change to the next night. I was told to call Booking.com, which I did. I was put on hold and they spoke to the hotel about changing nights. I was told the hotel would contact me for the change of nights. At 4am my credit card was charged 169.00 and I wasn’t even at the hotel. I did not get a call or email so I called the hotel. the front desk claimed they didn’t speak to Booking.com and that they would not refund me. it’s poor management to not switch nights for an error on Booking.coms end especially when I immediately called to let them know of the error. so I had a 5 hour drive to visit my child at college and no place to stay. I will never recommend your hotel and will not ever use Booking.com in the future. I have been using this app for years with no problems but this is absolutely uncalled for. and on top of all of this, I got an alert through Booking.com saying I was a no show. Poor way to do business

very clean and quiet

Conveniently located to C Bar C

There was no breakfast at this location, our room was dirty. Door was propped open and tv was on when we first checked in. We had a very loud dog next to us. No towels or toilet paper in the room